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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.5
832 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 832 reviews

March 16, 2022

We brought the GLS in on March 9th and Amilcar Mejia listened and to the issues, specifically the passenger side window and was able to find and repair the problem. Always very responsive and happy to a More

by nbr1bnr@aol.com
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amilcar Mejia
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Mar 20, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Mar 20, 2022 -

nbr1bnr@aol.com responded

Mercedes-Benz of South Bay has always been most accommodating. Past service techs and our present one, Amilcar Mejia, have gone the extra mile to assure we get great service. We certainly appreciate it! Thanks again!

March 14, 2022

Your rating is Five star because of the young man who delivered our E45o to us. Alfredo was truly knowledgeable, respectful, patient and excelling helpful. His professionalism and commitment to excel More

by Arthur
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alfredo
Report | Print
Mar 19, 2022 -

Mercedes-Benz of South Bay responded

Hi Arthur, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 13, 2022

Always very satisfied with the work and maintenance performed by Mercedes-Benz of South Bay. My customer service rep is always very courteous and helpful. More

by JGW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Parker
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Mar 14, 2022 -

Mercedes-Benz of South Bay responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Mar 14, 2022 -

JGW responded

While I do value your service, but unfortunately, I will be moving to another location at the end of the month. My service requirements will be met there by a referral from Brad Parker. It has been a wonderful experience, and I do hope it continues at my next dealership.

March 12, 2022

Very professional and a pleasure to deal with. I would buy here again! Karol Powers was a great help More

by egt930
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karol Powers
Report | Print
Mar 13, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 12, 2022

Besides the outstanding world class customer service, I was very pleased with the price and timely matter my car was serviced. More

by samuel_gonzalez_1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans
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Mar 13, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 11, 2022

Sprinter Van Mechanics only work Monday thru Friday which is very inconvenient for small business owners. Also, it did not help that I had scheduled an oil change and this service was unavailable at the tim More

by monica.kimble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember
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Mar 13, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (310) 513-5300 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

March 11, 2022

Customer service was excellent! Frank P is a wonderful person and very knowledgeable. I truly appreciate his great work! More

by tbro337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank P
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Mar 13, 2022 -

Mercedes-Benz of South Bay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 10, 2022

Took my car in for service and dealt with Frank Perri. He did an excellent job. More

by noreenmaniaci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Report | Print
Mar 11, 2022 -

Mercedes-Benz of South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 10, 2022

Steve Shimkus. Runs a first class Service department and Sonia Gonzalez. is his shining star.. They cannot do enough to help you. Highly recommend both More

by jeffreythompson965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia Gonzalez
Report | Print
Mar 11, 2022 -

Mercedes-Benz of South Bay responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of Mercedes-Benz of South Bay and we hope to be of service again in the future.

March 10, 2022

My purchase was a great experience as the salesman Sameh was so professional and was helping me to get the best deal. More

by ggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sameh Sourial
Report | Print
Mar 11, 2022 -

Mercedes-Benz of South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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