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Mercedes-Benz of South Bay

Torrance, CA

4.4
838 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 838 reviews

March 25, 2022

Very good customer service friendly and informative very happy with my experience at this location 👍 More

by Iamfranco13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Solis
Mar 30, 2022 -

Mercedes-Benz of South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2022

It is very frustrating when not only does the issue not get fixed multiple times, but the service advisor does not return my texts or calls. It's exhausting and I do not plan to return to this dealership i More

by Adie
Recommend Dealer
No
Employees Worked With
Frank
Mar 28, 2022 -

Mercedes-Benz of South Bay responded

Hi Adie, we appreciate you taking the time to respond. The staff at Mercedes-Benz of South Bay take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (310) 513-5300. We hope to hear from you.

March 23, 2022

I have had a very uneven experience with this dealership. Some good, some bad: purchase was easy, can't say the same about the service department. I suppose part of my opinion is based on the fact that I h More

by thefaulkners
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Naomi
Mar 26, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (310) 513-5300. We hope to hear from you.

March 23, 2022

The employees that greeted me at the entrance were wonderful The service rep, Frank Perri is thorough. Just excellent! I thank him!! More

by barbkauai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Frank Perri
Mar 26, 2022 -

Mercedes-Benz of South Bay responded

Hi Barbkauai, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

March 23, 2022

My appointment was recognized & expected. Everyone was ready to do business in a very friendly and organized manor. I interfaced with 4 people and it was flawless. Follow up was exactly More

by joanmc8921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niomi
Mar 26, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 23, 2022

South Bay Mercedes servicer department has always been great to The Manning family and looking forward to service out car in the future. Great Service Frank P., More

by Ron_C_Manning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perry
Mar 26, 2022 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 22, 2022

Yes Auto Nation employees very polite courteous and helpful and very professional! I am 100% satisfied More

by mayragrss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica
Mar 26, 2022 -

Mercedes-Benz of South Bay responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 22, 2022

Eduardo Bacilio, Mark Derambakhsh and Emily Admas made all possible for me too get the car I liked at the best price possible. Thank you also to Allam Kordaba in Finance for finalizing the deal. More

by elstefg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Bacilio, Mark Derambakhsh and Emily Adamas ; Allam Kordaba
Mar 27, 2022 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Apr 13, 2022 -

elstefg responded

My original four stars review was the correct one. As much as I want to give 5 stars , I cannot.

March 22, 2022

0n time and very professional! !! I went in for recall and right away made appointment Thank you More

by masinog
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naomi
Mar 26, 2022 -

Mercedes-Benz of South Bay responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 21, 2022

This dealership is wonderful. Everyone is very courteous and helpful and efficient. I had to bring my car in for service and also a buy out and I was treated very well. I love More

by loredonas6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Mar 27, 2022 -

Mercedes-Benz of South Bay responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

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