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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.5
832 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 832 reviews

April 27, 2022

Sonia was amazing! And the rest of employees Very friendly and professional! Highly Recommended! Last minute service but Efficiently done! More

by esabel21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia
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Apr 29, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of Mercedes-Benz of South Bay and we hope to be of service again in the future.

April 27, 2022

After 2 return visits and 2 appointments, my SUV was finally repaired. The car was washed, the writing on the front windshield was cleaned and 2 studs were put on my license plate. I am happy and my veh More

by RF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hans Rico
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Apr 29, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (310) 513-5300 to discuss what we can do to help.

April 24, 2022

Worst service department ever. Our service representative lied when she told us everything was completed. When I brought car right back she admitted she knew it was not completed More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
April, Naomi
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Apr 27, 2022 -

Mercedes-Benz of South Bay responded

Hi Ben, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

April 24, 2022

Amilcar Mejia is the excellent service advisor with high level technical skills. Thank you very much. More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amilcar Mejia.
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Apr 25, 2022 -

Mercedes-Benz of South Bay responded

Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 22, 2022

Frank Perri is simply the best service representative I have ever had over 15 vehicles. Mercedes Benz of South Bay does truly delivers. Great work all around. Highest recommendation. More

by mestres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Report | Print
Apr 25, 2022 -

Mercedes-Benz of South Bay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 22, 2022

The service dept always brings their ‘A’ game. From the minute you drive to the minute you pick up your car the treat you like your a VIP More

by ysuphan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April and Sonia
Report | Print
Apr 25, 2022 -

Mercedes-Benz of South Bay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 22, 2022

Great customer service. I tried to buy a car during covid and everywhere there was a crazy markup. This dealership was responsible. More

by Moe D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monika
Report | Print
Apr 25, 2022 -

Mercedes-Benz of South Bay responded

Hello Moe, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 21, 2022

Everyone the minute I got to my appointment were very friendly and helpful.They knew why I was there for and didn’t waste my time.the work was done im the time iwas told it would be done. More

by joegomez5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia
Report | Print
Apr 25, 2022 -

Mercedes-Benz of South Bay responded

Hi, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 20, 2022

I was uncomfortable this dealer service. No so friendly, this service department , hope better service in future. More

by hongmilee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Apr 23, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (310) 513-5300. We hope to hear from you.

April 20, 2022

I came in for service, everyone was very friendly. I was refered to Frank Perri who was very knowledgeable and explained everything. More

by muirjennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Report | Print
Apr 23, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to Frank here at Mercedes-Benz of South Bay! Please don't hesitate to reach out if there's anything additional we can do for you.

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