Mercedes-Benz of South Bay

Great service. Emily my service for the day was awesome. Receptionists equally nice and friendly Emily my service for the day was awesome. Receptionists equally nice and friendly More

Frank Peri always so helpful. A great guy! Almost enjoy having my car break down so I can come see Frank. A great guy! Almost enjoy having my car break down so I can come see Frank. More

COMMUNICATION is the key! !! I have been going to Southbay since 2007. Leased 6 cars and purchased 2 cars. All the services are at South Bay. When it comes to the service !! I have been going to Southbay since 2007. Leased 6 cars and purchased 2 cars. All the services are at South Bay. When it comes to the service department, it's hit and miss. Some advisors are awesome and some are not. Jackie is awesome! She will deliver what she promises. If I can add one complaint, should not wait for 15 to 30 min to pick up the car. Last 3 times, had to wait for awhil for my car, my husband's, and my mom's car. More

Great experience! Pablo, my service advisor was attentive & catered to my concerns of my vehicle. Pablo, my service advisor was attentive & catered to my concerns of my vehicle. More

Love this dealership and the service department. They always do a great job. They are all very professional and just a great dealership. They always do a great job. They are all very professional and just a great dealership. More

The dealership in general is a very friendly place to visit where everyone is very friendly and professional. Between the service team that I had a very nice experience with and the salespeople who alway visit where everyone is very friendly and professional. Between the service team that I had a very nice experience with and the salespeople who always make you feel comfortable and assist you with any needs or answer your questions in a very professional easy way, I felt like a proud member of Mercedes and got attached to this place and defiantly will be back for my future purchase or service to the 2 cars I currently have. Special thanks to Mr. Frank Perri in service and Mr. Medhat as well who is a service assistant and the first face that greats you when you go to service. Also, very special thanks to Sam Sourial in sales who always assist in budgeting your needs. More

I needed to have a mechanical issue corrected as MB of Reno did not address it correctly. This dealership, April specifically in service took action, sent an email to Reno and got authorization to fix my Reno did not address it correctly. This dealership, April specifically in service took action, sent an email to Reno and got authorization to fix my car. So Thankful for the help they extended. Sharon Freeman More

We have averaged at least 1 new MBZ every two or three years, however this was our first purchase from your dealership. Our new GLC 300 was delivered to our home in Encino with just 37 miles. We were c years, however this was our first purchase from your dealership. Our new GLC 300 was delivered to our home in Encino with just 37 miles. We were carefully instructed about every aspect of this new car and now feel very good about our decision to purchase from your dealership. You run a tight ship! More

I got a miracle buying my sprinter last 04/30/22, James Hwang, internet sales was very honest and true to his word. He has given as hope, and that hope was answer. From: Ilagan Family We are gratefull Hwang, internet sales was very honest and true to his word. He has given as hope, and that hope was answer. From: Ilagan Family We are gratefull for the service that you provided us, my kids are so happy to have this pas. van. We will create a lot of memory and will always remember that a miracle happend to purchase this van.Thank you again. More

The car service took a little bit more time that I expected. I would prefer if the service was at least 1 hour . expected. I would prefer if the service was at least 1 hour . More