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Mercedes-Benz of South Bay

Torrance, CA

4.5
832 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 832 reviews

May 27, 2022

Believe this is my 4-5 MB and I must say overall the dealership seems to have improved since my last one which was about ten years ago. My salesman, Ryad was way above par and I will highly recommend h More

by sallbee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryad
May 30, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. Please call our General Manager at (310) 513-5300 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 30, 2022 -

sallbee responded

Thank you, but that response is not what one would expect from a high end establishment. You should have taken the time to call me. After all, you do have the number.

May 26, 2022

Emily in the service department was very friendly and helpful with professional advises and service. More

by eddie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Solis
May 27, 2022 -

Mercedes-Benz of South Bay responded

Hello Eddie, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of South Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2022

Service was great! Done a lot faster than expected! My rep was cool also. See you guys sooner than later as I have another issue. More

by Kenyatahsworld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arcie
May 27, 2022 -

Mercedes-Benz of South Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

May 25, 2022

I am so pleased with Babak Vahedi’s service 😊 he is very honest, extremely polite, very respectful and very knowledgeable! Since I’ve met him i am very happy with MBZ More

by cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Babak Vahedi
May 27, 2022 -

Mercedes-Benz of South Bay responded

Hi Cindy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

May 27, 2022 -

cindy responded

🙏

May 25, 2022

Brad in the service department was professional and on point. As I waited on site Brad kept me informed on the progress of my vehicle servicing. Because of his courteous and expeditious service, I highly More

by Kdub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad in the service department
May 27, 2022 -

Mercedes-Benz of South Bay responded

Hi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of South Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 24, 2022

Excellent Service and great coffee. I love the car wash after service. Something that used to be standard. More

by Ricky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hanas
May 25, 2022 -

Mercedes-Benz of South Bay responded

Hi, we are pleased to hear you had such a positive experience with us, Ricky! Feel free to stop by if you ever need any more help.

May 20, 2022

Service writer Sonia great to work with. Answered texts right away. Helped maximize my pre-paid maintenance plan. Excellent experience. More

by kenvonh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia
May 23, 2022 -

Mercedes-Benz of South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 19, 2022

Sales manager Ali and Emily from sales helped me decide on my family car. They knew what I expected and they delivered. I couldn’t be more satisfied with my purchase. They are amazing at what they do! More

by Reif.c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Anderson, Ali (manager)
May 20, 2022 -

Mercedes-Benz of South Bay responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2022

This was a new experience ordering a car sight unseen. Cannot thank Cordell McDonald and all of his associates for keeping me updated on the cars arrival. Once it arrived at the dealership, he had great k More

by engeln1Christina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cordell McDonald, Hassanali Sawani
May 19, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2022

Mercedes Benz of South Bay has great friendly staff with awesome customer service! They go about and beyond to satisfy their customers. More

by Courtney Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cordell and Allam. It's another guy in finance but, I don't remember his name.
May 17, 2022 -

Courtney Williams responded

Mercedes Benz of South Bay has great friendly staff with awesome customer service! They go about and beyond to satisfy their customers.

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