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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.5
832 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 832 reviews

July 30, 2022

Easy to make appointment and they took care of problem on timely manner and professionally. Device writer was very helpful More

by Nahidesl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo
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Aug 02, 2022 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2022

Advisor is very friendly and i was able to communicate thru text not like with other advisors. Car was received very clean. Job well done! More

by Eloisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naomi
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Aug 02, 2022 -

Mercedes-Benz of South Bay responded

Hi Eloisa, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 03, 2022 -

Eloisa responded

Overall very satisfied !

July 30, 2022

I had an awesome experience with my salesperson Hayes! And I love my new GLE Coupe!! More

by xx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hayes, Hector
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Aug 05, 2022 -

Mercedes-Benz of South Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 29, 2022

Exceptional service! Always knowledgeable and helpful, the whole staff are always on point and friendly More

by pegcabrera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alice, Keith, GM Dan
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Aug 02, 2022 -

Mercedes-Benz of South Bay responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

July 28, 2022

Brad Parker is a great service advisor, I needed a new tire for one that had become flat yesterday morning. Service was excellent. Service was done while I waited. More

by cliprstew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Parker
Report | Print
Aug 01, 2022 -

Mercedes-Benz of South Bay responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of South Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

Aug 01, 2022 -

cliprstew responded

Will see you soon for service.

July 25, 2022

Never expected such low quality service from both sales and especially bad service from service department! Sales person didn't know features of the car besides basic... why am i paying for nice features i More

by olga
Recommend Dealer
No
Employees Worked With
Pablo
Report | Print
Jul 29, 2022 -

Mercedes-Benz of South Bay responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of South Bay. If you'd like, please contact our General Manager at (310) 513-5300. We'd appreciate the chance to make your experience a positive one.

July 23, 2022

Always a great service experience! When it comes to purchasing or just in for a oil change. More

by jaisenmommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank , Hayes
Report | Print
Jul 27, 2022 -

Mercedes-Benz of South Bay responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 22, 2022

My service representative Sonia is the best! She always provides me outstanding customer service and ensures on time completion of my vehicle. More

by mukleintop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia
Report | Print
Jul 26, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 21, 2022

I love South Bay Mercedes’ They are awesome! Always so nice s as and helpful. More

by Fazzolina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Moreno
Report | Print
Jul 25, 2022 -

Mercedes-Benz of South Bay responded

Fazzolina, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 14, 2022

Natalie was bery helpful. She ordered me an uber to go home and one back to the dealership once the job was completed. Very satisfied. More

by louiseanni2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie Mince
Report | Print
Jul 17, 2022 -

Mercedes-Benz of South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

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