Mercedes-Benz of South Bay

I dropped off my car on July 19 and repairs were not complete until August 4. I have not sufficiently driven it to give a rating on the work that was done. For now, my gear is properly shifting from rev complete until August 4. I have not sufficiently driven it to give a rating on the work that was done. For now, my gear is properly shifting from reverse, and when I drive the transmission feels evenly transitioning to drive! I am dissatisfied with the length of time my car was there being diagnosed, parts ordered and, repairs made! Also, I was unhappy with the monumental cost! My service advisor did give me a senior citizen discount after I requested one. And I truly appreciate his consideration. I was quite disappointed that there was no courtesy car available! I was told 'I could go across the street to Enterprise and rent one!' I had driven more than 20 miles to get to SB! My service advisor did arrange a ride home for me. Again, I appreciate it! I pray that I can get my car serviced at SB again. More

From the person that greets you when you pull up to direct you, to the cashier and service advisor you receive outstanding customer service. direct you, to the cashier and service advisor you receive outstanding customer service. More

The service was on time, did exactly what was needed and also helped with connecting a phone. Terrific people and Sonia was great. also helped with connecting a phone. Terrific people and Sonia was great. More

Pablo did a very good job on my MB recalled and I felt being taking care of. Thank you Pablo. I appreciate you. being taking care of. Thank you Pablo. I appreciate you. More

Exceptional service. Professional, friendly and efficient. .My scheduled service appointment went very smoothly. Never have had a problem at this location. Professional, friendly and efficient. .My scheduled service appointment went very smoothly. Never have had a problem at this location. More

Excellent, professional and outstanding service and transaction from start to finish. Satisfied with MB of South Bay. transaction from start to finish. Satisfied with MB of South Bay. More

The sales team make you feel as though you are their only client. Emily & Annie work very well together and at all times I felt like I was in good hands and was treated with honesty and respect. That also g client. Emily & Annie work very well together and at all times I felt like I was in good hands and was treated with honesty and respect. That also goes for Mar in finance. She was very helpful and professional. More

It is the nicest dealership to visit in the whole world the south bay number one is a great place to live so they have a lot of great cars on display for you to choose from to buy and they have great servi the south bay number one is a great place to live so they have a lot of great cars on display for you to choose from to buy and they have great service for people are always so friendly and helpful I always get in right away I don’t have to wait and it’s in a great location on the famous Pacific Coast Highway in Torrance More

I have been a 20 year client of this dealership. I just bought my 2022 C300 coupe and it was an easy experience. You will get best care here. I tried WI Simonson in SM and Long Beach Mercedes and Ne I just bought my 2022 C300 coupe and it was an easy experience. You will get best care here. I tried WI Simonson in SM and Long Beach Mercedes and Newport. Handa down why I drove from Orange County to Torrance to work with Zulma and Hector. More

Pablo, the service associate provided excellent service. However, the loaner car had fleas. I was biten in five different areas of my body. This is the second incident. I've complained previously. I guess However, the loaner car had fleas. I was biten in five different areas of my body. This is the second incident. I've complained previously. I guess I better wear bug repellent when I go to Southbay Torrance for service. More