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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.5
827 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 827 reviews

August 17, 2022

Amilcar is a great advisor! Quick, easy to the point. Listens and gets things done! Thank you! More

by Lily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amilcar Mejía
Report | Print
Aug 20, 2022 -

Mercedes-Benz of South Bay responded

Hi Lily, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 15, 2022

everything was great . cliff was great . they got me there on time . and the service was done on time . thank you More

by altovi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cliff brynt
Report | Print
Aug 19, 2022 -

Mercedes-Benz of South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 15, 2022

Great service. Always on time and attention to detail. Frank Perri is attentive and is the best! More

by Mike P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Report | Print
Aug 19, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 15, 2022

We had a pleasant experience with Emily. All the staff members we interacted with were very helpful. More

by Nik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily, Monika, Kelly
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Aug 19, 2022 -

Mercedes-Benz of South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 15, 2022

I’m very happy with the service. Pablo is a great service rep - knowledgeable and helpful. More

by lmln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo
Report | Print
Aug 19, 2022 -

Mercedes-Benz of South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 14, 2022

A long check in process! They seem to book too many appointments at once. They also promised me a loaner when I booked the appointment but once there was told they do no More

by jolene1128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amilcar
Report | Print
Aug 18, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (310) 513-5300 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

August 13, 2022

Hans Rico was very helpful, The work was done well and on time. I would recommend MBSB to anyone. More

by putznbubbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hans Rico
Report | Print
Aug 18, 2022 -

Mercedes-Benz of South Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Mercedes-Benz of South Bay and we hope to be of service again in the future.

August 12, 2022

Outstanding service. Making appointment was easy. The care was serviced to specs (no more, no less). Brad is a true professional. More

by Bonya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Aug 17, 2022 -

Mercedes-Benz of South Bay responded

Hi Bonya, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 12, 2022

Very good sales service. Cordell was very good to work with. However, post sales, we have a ant problem and so far no one has contacted us to discuss this. More

by gtallas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cordell
Report | Print
Aug 17, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Aug 17, 2022 -

gtallas responded

Still finding a few ants now and then. Most disturbing is no one has called to acknowledge, or offer assistance or any sort of offer to recognize the issue.

August 11, 2022

I always receive prompt and professional service with friendly staff. I trust your service. "Trust" and "excellence" More

by uriadul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacklyn
Report | Print
Aug 16, 2022 -

Mercedes-Benz of South Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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