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Mercedes-Benz of South Bay
Torrance, CA
832 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 832 reviews
August 31, 2022
Natalie went all out to get spark pugs delivered from Long Beach as soon as it was discovered that South Bay Mercedes had a faulty set. Her attention to detail resulted in my being a happy customer. Her Long Beach as soon as it was discovered that South Bay Mercedes had a faulty set. Her attention to detail resulted in my being a happy customer. Her determination and diligence are an asset to the dealership and supports the principle of customer satisfaction. More
by jswarlock1
Employees Worked With
Natalie Duncan
August 29, 2022
Always provides excellent service. Although, I left my car for service on 8/23, at 8:20 am., and the dealer had ran out of loaner cars. A woman from the company that you are using for Although, I left my car for service on 8/23, at 8:20 am., and the dealer had ran out of loaner cars. A woman from the company that you are using for the non-dealer loaners was very rude! She took me to the back of the office, where they have desks to assign the loaners. She was helping me, and she started chatting with another of their agents, and when I said “you are helping me she snapped at me and said “I’m helping both of you!” These people are being rude and unprofessional, and the dealer needs to look into that. Moreover, I was put into a white Toyota auto. I believe that if I purchased a brand new MB, just a couple of months ago, and for the last 12 years, I’ve had four leases, that I would be given a MB loaner. Therefore, those are two reasons for which I am unhappy with the dealership, More
by Maria Lasso
Employees Worked With
Pablo Moreno
August 25, 2022
Mercedes-Benz of Southbay is the best Mercedes dealership around, with the best selection of cars. They go above and beyond in helping their customers around, with the best selection of cars. They go above and beyond in helping their customers More
by Dvigil
Employees Worked With
Julian, Hector, Kelley
