Back

Mercedes-Benz of South Bay

Torrance, CA

4.5
827 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
Contact Dealership

3311 Pacific Coast Hwy

Torrance, CA

90505

Directions

By Type

Showing 827 reviews

September 12, 2022

Southbay MB has been nothing but wonderful to me every time I visit for a service call and each time I bought vehicles from them. They are very personable, shows me respect and I know it’s a business and More

by A. Simpson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie Duncan, Karol Powers, Daniel, Ali and Brad
Sep 16, 2022 -

Mercedes-Benz of South Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 10, 2022

The service just wasn't what I expected for Mercedes Benz. Disappointing from the start... The unpleasant person who beckoned me to hurry to move my GLC 350E forward without a greeting; 2 weeks of hold More

by okatrice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad
Sep 14, 2022 -

Mercedes-Benz of South Bay responded

Hi Okatrice, we are deeply disappointed by your experience at Mercedes-Benz of South Bay. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (310) 513-5300 -- we hope to hear from you soon.

September 09, 2022

I was served with great customer service when I purchased my car, and they tried to get me processed quickly More

by Nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian, Mara
Sep 14, 2022 -

Mercedes-Benz of South Bay responded

Hi Nancy, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 09, 2022

I always like to visit this dealership, they are thorough and helpful and explain everything clearly. I’ll continue to visit them for my service needs. More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Sep 14, 2022 -

Mercedes-Benz of South Bay responded

Hi Mary, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 09, 2022

The staff was very helpful, diligent, and took care of my needs. Great experience from Hays and Allam. More

by pzaikovatyy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hayes and Allam
Sep 14, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 08, 2022

Good customer service. High xxx repair costs. Appreciate the free coffee machine. Naomi was great More

by Big Walt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naomi Gutierrez
Sep 13, 2022 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 08, 2022

What ever is wrong with your auto, they will find and fix it to customer like. More

by rgrahamr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie
Sep 12, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 07, 2022

Once I walked in I was treated very well and the salesperson really made sure I was happy with the deal I was getting. Overall excellent experience. More

by arielmeneses95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zulma Chinchilla
Sep 12, 2022 -

Mercedes-Benz of South Bay responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 06, 2022

Been using the dealership for about 6 years and love the service that we recoeve More

by Mr @ Mrs Overtons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAM I AM , Amalacar
Sep 11, 2022 -

Mercedes-Benz of South Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 05, 2022

I always have wonderful and attentive service from my South Bay Mercedes service advisor Natalie Duncan. More

by Lmillman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie Duncan
Sep 09, 2022 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Sep 09, 2022 -

Lmillman responded

Thank you for the great appointment and providing a loaner car too.

...
46
...