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Mercedes-Benz of South Bay

Torrance, CA

4.5
827 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 827 reviews

October 03, 2022

Everything was great , excellent loaner. Service advisor thorough. But the car wasn’t washed in a proper way. I always look forward to a polished vehicle after service. Windows water stain More

by Missemilyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Oct 10, 2022 -

Mercedes-Benz of South Bay responded

Thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (310) 513-5300. We hope to hear from you.

October 02, 2022

It’s okay been a long time customer for a while. I wouldn’t think of going anywhere else More

by gb5831
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hayes
Oct 08, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2022

My service advisor Naomi is an awesome and very friendly person and always kept me updated about my vehicle More

by Rb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naomi
Oct 08, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2022

We had the best dealer experience at MB South Bay purchasing a new car for my wife. More

by dimareznikov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 05, 2022 -

Mercedes-Benz of South Bay responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

September 30, 2022

I arrived about 10 minutes early for a 10am appointment both lanes were backed up to PCH my service rep was unable to get to me for approximately 45 minutes from there every thing went smoothly. I must say More

by donbricker32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perii
Oct 05, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 29, 2022

my service was prompt, everything was done right. honoring my warranty. Plus they washed my car which was really dirty More

by suejdukej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacolyn
Oct 06, 2022 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 26, 2022

Emily is amazing. She is very thorough and professional. She always makes sure everything is right. I really like working with her. More

by Staci.Riven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Sep 30, 2022 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 24, 2022

Everyone I spoke to was friendly and helpful. They didn’t seem quite properly staffed for all of the appointments of day in that I was 5 min early to my appt slot and wasn’t seen to be checked in More

by Review1022
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amilcar
Sep 28, 2022 -

Mercedes-Benz of South Bay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 22, 2022

Great service. Everything done as promised and in a very professional matter. Brad was great! More

by Ariel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Parker
Sep 26, 2022 -

Mercedes-Benz of South Bay responded

Hi Ariel, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 12, 2022

The services and process was a breeze and pleasurable. The service agent was very knowledgeable and courteous. More

by Diego
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily sólis
Sep 16, 2022 -

Mercedes-Benz of South Bay responded

Hi Diego, it is great to read such wonderful comments about your experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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