Mercedes-Benz of South Bay

Was great at keeping me informed with the status of my vehicle the entire time since I took it in. Everything went smooth and was very happy. vehicle the entire time since I took it in. Everything went smooth and was very happy. More

Sales customer service was the best I have ever experienced. This was the smoothest hassle free vehicle purchase I have ever made. Thanks you for making the process as great as my van experienced. This was the smoothest hassle free vehicle purchase I have ever made. Thanks you for making the process as great as my van More

My experience was OK I worked with Mark. 1st off let me say Mark did an amazing job he did everything possible to make my experience great. I came in on a Friday to purchase and get a "on m 1st off let me say Mark did an amazing job he did everything possible to make my experience great. I came in on a Friday to purchase and get a "on my trade in picked out the car that I wanted and was asked to come in on Sunday to pick up. I was under the impression that once I got there I would sign the papers on Sunday and trade in my old car and drive off but the financing took so long I was sitting there for hours .I'm not used to that because normally I only deal with my credit Union where I just go and pick up the car and sign the paperwork and then I'm done in-and-out in 30 minutes So I would have to say the financing process needs to step up They're game and do whatever is possible to get the customer in-and-out. More

It’s always a pleasant experience with Frank Perri! Am very happy with outcome. Thank you! Am very happy with outcome. Thank you! More

My Service Advisor, Cliff Bryan, was very helpful to me. We discussed some issues that needed attention; therefore, I will be doing some business with Bryan's supervision near the end of this month of Octo We discussed some issues that needed attention; therefore, I will be doing some business with Bryan's supervision near the end of this month of October, Bryan and I still have a few things to discuss when he phones me soon, then we are ready to go!!!!! Thank You, Emilia (Mimi) Swift More

Good dealer but sometimes hard to get in to see an adviser. Parking area is often jammed. adviser. Parking area is often jammed. More

Everything done correctly, on time. Nice that they provided also a pickup from home service. Nice that they provided also a pickup from home service. More

South Bay MB dealership has consistently provided me with excellent sales and service, for many years and many beautiful cars! It’s great they keep a service record of my vehicles and most importantly my wa excellent sales and service, for many years and many beautiful cars! It’s great they keep a service record of my vehicles and most importantly my warranties. My satisfaction is their goal! More

The overall service department is customer service friendly. I also appreciated the clean refreshment area and bathrooms. The addes asset to the service department is my service representative Frank friendly. I also appreciated the clean refreshment area and bathrooms. The addes asset to the service department is my service representative Frank Perri. He is so knowledgeable and mist importantly honest. He truly cares about his customers and their vehicles. More

Extremely professional and well run business. From reservation to the service department everyone was very helpful. From reservation to the service department everyone was very helpful. More