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Mercedes-Benz of South Bay

Torrance, CA

4.5
827 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 827 reviews

October 14, 2022

Good dealer but sometimes hard to get in to see an adviser. Parking area is often jammed. More

by dave.barakat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia Gonzalez
Oct 19, 2022 -

Mercedes-Benz of South Bay responded

Hi Dave, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (310) 513-5300 to discuss what we can do to help.

October 14, 2022

Everything done correctly, on time. Nice that they provided also a pickup from home service. More

by Goldenvalley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naomi
Oct 19, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 11, 2022

South Bay MB dealership has consistently provided me with excellent sales and service, for many years and many beautiful cars! It’s great they keep a service record of my vehicles and most importantly my wa More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Medhat and Naomi saved the day! I took my car in early and Medhat assured me my tire emergency would be handled promptly. Naomi is professional and knowledgeable. Great experience!!
Oct 16, 2022 -

Mercedes-Benz of South Bay responded

Hi Mary, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2022

The overall service department is customer service friendly. I also appreciated the clean refreshment area and bathrooms. The addes asset to the service department is my service representative Frank More

by Tlosburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Oct 14, 2022 -

Mercedes-Benz of South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 09, 2022

Extremely professional and well run business. From reservation to the service department everyone was very helpful. More

by ponytrinity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amil
Oct 13, 2022 -

Mercedes-Benz of South Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

October 08, 2022

Very good service. Good people and addresses the needs of my car. Kudos to my service Advisor Emily Solis, very approachable, very professional, she handle well my car More

by C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Solis
Oct 13, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 07, 2022

I took in the car for concerns I had-some of the issues that happen are random occurrences. Those issues weren't duplicated at the dealership so that wasn't taken care of. Unfortunately for me! More

by chetresh
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naomi
Oct 13, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (310) 513-5300 -- we hope to hear from you soon.

October 06, 2022

I had 4 tires replaced and wheel alignment done on my GLE 400. I dropped off the vehicle on a Monday about noon and it was ready about midday the next day. Transportation to home and back was provided via Ly More

by h8spencer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Raymundo
Oct 11, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 06, 2022

I’m satisfied with the way they took their time to make sure that my GLE 63 S was in perfect condition before I picked it up. More

by 1Juniorok@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie Duncan
Oct 11, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

October 06, 2022

I got the preowned car from here. All the people trying to help me out all the time. Love this dealer service and people!!!! More

by Chris52079
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zulma Chinchilla
Oct 11, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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