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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.5
827 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 827 reviews

October 25, 2022

My service advisor Frank Perri was awesome, even with the "supply chain" issues - he took care of me :) More

by bill
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 01, 2022 -

Mercedes-Benz of South Bay responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

October 24, 2022

The service was great and my overall experience was very good! I definitely will return again for my next service. More

by shop2015yu
Recommend Dealer
Yes
Employees Worked With
Emily Solis
Report | Print
Nov 01, 2022 -

Mercedes-Benz of South Bay responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 24, 2022

The service advisor was great but the service manager is still insisting that the problem is outside influence. Not good More

by Abdallahems
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know this person, Lisa Parasrami
Report | Print
Nov 01, 2022 -

Mercedes-Benz of South Bay responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (310) 513-5300 to discuss what we can do to help.

October 23, 2022

The service was good, they handled the car with care. The overall experience was good. More

by lwiley2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Oct 31, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2022

Excellent service! ! Ryad is an awesome salesman, love my car, I have purchased several Mercedes in my life time, but this one was the best experience yet More

by Gevorandliana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Oct 28, 2022 -

Mercedes-Benz of South Bay responded

Gevorandliana, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

October 19, 2022

Was great at keeping me informed with the status of my vehicle the entire time since I took it in. Everything went smooth and was very happy. More

by danwick0810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqlyn
Report | Print
Oct 25, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 18, 2022

Sales customer service was the best I have ever experienced. This was the smoothest hassle free vehicle purchase I have ever made. Thanks you for making the process as great as my van More

by Autifall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Oct 24, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 16, 2022

My experience was OK I worked with Mark. 1st off let me say Mark did an amazing job he did everything possible to make my experience great. I came in on a Friday to purchase and get a "on m More

by Kimberly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark. B
Report | Print
Oct 20, 2022 -

Mercedes-Benz of South Bay responded

Hi Kimberly, we appreciate your honest feedback, as we are always looking for ways to improve. Drive safe, and we'll see you on the road.

October 16, 2022

It’s always a pleasant experience with Frank Perri! Am very happy with outcome. Thank you! More

by Sunset
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Report | Print
Oct 22, 2022 -

Mercedes-Benz of South Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

October 15, 2022

My Service Advisor, Cliff Bryan, was very helpful to me. We discussed some issues that needed attention; therefore, I will be doing some business with Bryan's supervision near the end of this month of Octo More

by Heaven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Bryan
Report | Print
Oct 15, 2022 -

Heaven responded

My Service Advisor, Cliff Bryan, was very helpful to me. We discussed some issues that needed attention; therefore, I will be doing some business with Cliff's supervision near the end of this month of October. Cliff and I still have just a few things to discuss when he phones me soon, then we are ready to go!!! Thank You, Cliff. Emilia (Mimi) Swift

Oct 15, 2022 -

Heaven responded

My Service Advisor, Cliff Bryan, was VERY helpful to me. We discussed some issues that needed attention; therefore, I will be doing some business with Cliff's supervision near the end of this month of October. Cliff and I still have just a few things to discuss when he phones me soon, then we are ready to go!!!! Thank You, Cliff Mimi Swift

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