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Mercedes-Benz of South Bay

Torrance, CA

4.5
832 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 832 reviews

December 02, 2022

We were provided excellent customer service. All responses were prompt and professional. Nick Olaynick was very friendly, patient, great personality, knowledgeable and helpful in helping us fin More

by Acckamel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Olaynick
Dec 02, 2022 -

Acckamel responded

The service was smooth and straightforward, I will recommend Fletcher Jones to our friends,

Dec 05, 2022 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of South Bay, and we hope to be of service again in the future.

December 02, 2022

Monika Travis is the most helpful, delightful person I've ever dealt with in any auto transaction, finding every answer to my many questions and concerns. She will walk you through every step, truly wanting More

by bearflag1929
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Monika Travis
Dec 04, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of South Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2022

Love the inventory selection Mercedes of South Bay has. Everyone at this flagship store is extremely knowledgeable and helpful. If you’re looking to purchase a car, purchase it at Mercedes Benz of South Ba More

by lily8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Morales and Wendy Ge
Dec 02, 2022 -

Mercedes-Benz of South Bay responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2022

Natalie helped me everything. I had little concern on my car after the service but she made sure everything was good after I took my car back to the service again. I was glad to h More

by musiclife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Duncan
Dec 04, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of South Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2022

Thanks to my service advisor Chris Z for making it a better, even good, experience. Otherwise, without Chris, not sure I’d keep returning. More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Z
Dec 02, 2022 -

Mercedes-Benz of South Bay responded

Hello Stephanie, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 30, 2022

Awesome people do deal with, no gimmicks. Hassle free purchase. Sales rep Sam and Finance Mar are people with a heart. More

by Miguel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Mar
Dec 01, 2022 -

Mercedes-Benz of South Bay responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

November 30, 2022

Very kind and reasonable price. Satisfied service and excellent car. Dealer shop is very nice and clean. More

by Hyun Jung, Kim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Casey Helton
Dec 01, 2022 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2022

Chris Zielyk did a good job. He ordered the part needed in record time. Thank you. More

by rdmesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Zielyk
Nov 30, 2022 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 28, 2022

This is my 3rd year with my truck, and had been there multiple times. I had always good experience. This time my experience was very bad. I will say I felt a little humiliated. I felt I was look down to More

by Mejias81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Naomi Gutierrez
Nov 30, 2022 -

Mejias81 responded

Mejias81 This is my 3rd year with my truck, and had been there multiple times. I had always good experience. This time my experience was very bad. I will say I felt a little humiliated. I felt I was look down too. Treated very short. I noticed the difference between me and other customers. I don’t think I’m coming back to this location for future services.

November 27, 2022

Brad is a very good , friendly , and efficient service provider and always handles things professionally More

by Mikelazzara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Parker
Nov 28, 2022 -

Mercedes-Benz of South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

Nov 29, 2022 -

Mikelazzara responded

Thanks

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