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Mercedes-Benz of South Bay
Torrance, CA
827 Reviews
The Mercedes-Benz of South Bay Experience:
Shopping at Mercedes-Benz of South Bay, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 827 reviews
December 08, 2022
Always excellent customer service and very professional service from service advisor Emily Solis. Emily has been our Service Advisor for over 2 years and has always taken good care of our cars. service from service advisor Emily Solis. Emily has been our Service Advisor for over 2 years and has always taken good care of our cars. More
by GCSnSASantos
Employees Worked With
Emily Solis
December 07, 2022
Super Nice! ! All my questions were answered. Zulma, Michael, and Mar very friendly and kind. I will recommend to all my friends and family. ! All my questions were answered. Zulma, Michael, and Mar very friendly and kind. I will recommend to all my friends and family. More
by ldelatorre
Employees Worked With
Zulma, Michael, Mar
December 05, 2022
Frank Perri was the most patient service manager I had ever met. He explained every aspect of the service that were required and I went away more confident that the MB Group truly cares about its customer ever met. He explained every aspect of the service that were required and I went away more confident that the MB Group truly cares about its customers and the vehicles that they own. More
by Victoria
Employees Worked With
Frank Perri
December 02, 2022
Frank Perry was a great. He took the time to explain every step of the service process being applied to my vehicle. He also took the time to build a personal relationship bet He took the time to explain every step of the service process being applied to my vehicle. He also took the time to build a personal relationship between SouthBay Mercedes Benz and myself. More
by Jquave73
Employees Worked With
Frank Perry
December 02, 2022
Monika Travis is the most helpful, delightful person I've ever dealt with in any auto transaction, finding every answer to my many questions and concerns. She will walk you through every step, truly wanting ever dealt with in any auto transaction, finding every answer to my many questions and concerns. She will walk you through every step, truly wanting to help, and making sure you are happy with your choice, even checking with you after your purchase. This Dearlership is top notch is customer service. You won't be disappointed. Thank You! More
by bearflag1929
Employees Worked With
Monika Travis
December 02, 2022
We were provided excellent customer service. All responses were prompt and professional. Nick Olaynick was very friendly, patient, great personality, knowledgeable and helpful in helping us fin All responses were prompt and professional. Nick Olaynick was very friendly, patient, great personality, knowledgeable and helpful in helping us find what we were looking for. I will definitely recommend him to all my friends. More
by Acckamel
Employees Worked With
Nick Olaynick
December 01, 2022
Love the inventory selection Mercedes of South Bay has. Everyone at this flagship store is extremely knowledgeable and helpful. If you’re looking to purchase a car, purchase it at Mercedes Benz of South Ba Everyone at this flagship store is extremely knowledgeable and helpful. If you’re looking to purchase a car, purchase it at Mercedes Benz of South Bay. The service team at this dealership is one of the absolute BEST!! You can always count on Mercedes Benz of South Bay for your auto needs from purchasing to servicing your vehicle. More
by lily8
Employees Worked With
Hector Morales and Wendy Ge
December 01, 2022
Natalie helped me everything. I had little concern on my car after the service but she made sure everything was good after I took my car back to the service again. I was glad to h I had little concern on my car after the service but she made sure everything was good after I took my car back to the service again. I was glad to have her serve my car. More
by musiclife
Employees Worked With
Natalie Duncan
