Mercedes-Benz of South Bay

I go to south bay mercedes benz because of the expert advice of service advisor frank perry who is very knowledgeable and knows everything to know about mercedes vehicles. I have 3 vehicles that I servic advice of service advisor frank perry who is very knowledgeable and knows everything to know about mercedes vehicles. I have 3 vehicles that I service there and most of the staff is friendly. Unfortunately the biggest problem I see happening is they DO NOT have loaners and that is quite a disappointment when us consumers need a car to go to work. Why did this start happening recently? Kinda frustrating when we rely on our dealership to take care of its consumers. More

Clean dealership. Excellent customer service good coffee stands , beauycars in the showroom, nice sales associates Excellent customer service good coffee stands , beauycars in the showroom, nice sales associates More

Fantastic experience with Mercedes-Benz of South Bay. They truly went above and beyond. Alfredo was super helpful and knowledgeable. They truly went above and beyond. Alfredo was super helpful and knowledgeable. More

Awesome work. Great experience. I am definitely coming back here for more business. Bought a new car, a very pleasant process. Great experience. I am definitely coming back here for more business. Bought a new car, a very pleasant process. More

Had a recall on my 2012 ML 350 diesel . Got an appointment right away. Was treated very efficient and friendly from Brad my service person. During the time my car was in service I was kept Got an appointment right away. Was treated very efficient and friendly from Brad my service person. During the time my car was in service I was kept in the loop. The next day when I picked up my car, it was washed. I did not expect my car to receive a wash......I call this excellent service 👏 More

Excellent care! Above and beyond, by Emily! Highly recommended place to receive world class service. Above and beyond, by Emily! Highly recommended place to receive world class service. More

Great service and follow up from Pablo he got the car serviced and gave it back in great time serviced and gave it back in great time More

I had a wonderful experience purchasing my Mercedes. Ashley Bacilioramirez walked me through everything and was a pleasure to work with. I would definitely recommend her! Ashley Bacilioramirez walked me through everything and was a pleasure to work with. I would definitely recommend her! More

Had a great experience buying a car here, and trading in my old car. Ashley B. was a great salesperson. She walked me through the whole process very professionally and easily. Super smooth transaction and a my old car. Ashley B. was a great salesperson. She walked me through the whole process very professionally and easily. Super smooth transaction and a really great person too! Also thanks to Hector, the Mgr, for completing my trade in offer smoothly and quickly. Finally thanks to the paperwork guy, giant marlin fisherman Thomas who took care of all the details making the sale easy. Do yourself a favor and go to this beautiful AutoNation dealer. Highly recommended. More

David Yoo and the team at Mercedes Southbay provided exceptional service from the movement we walked in through the purchase of my dream car. exceptional service from the movement we walked in through the purchase of my dream car. More