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Mercedes-Benz of South Bay
Torrance, CA
832 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 832 reviews
December 22, 2022
Absolutely a great experience. Karol is sales is fabulous. Been working with her for the past 6 months to find the right car. Then at closing the deal all management and specially Karol is sales is fabulous. Been working with her for the past 6 months to find the right car. Then at closing the deal all management and specially Ma in finance was super helpful and considerate. Thank you to all More
by rseresinhe
Employees Worked With
Karol, Hector and Ma
December 19, 2022
Had vehicle towed to the dealership. I was contacted the next day with an assessment . I was pleased with the analysis of the problem and the timely repair. Pick up of my vehicle went ve I was contacted the next day with an assessment . I was pleased with the analysis of the problem and the timely repair. Pick up of my vehicle went very smoothly. More
by liongreg
Employees Worked With
Amilcar Mejia
December 17, 2022
I had an appointment with Sonia 12/8 to get my car serviced, had no issue getting in as it was at 7am. The same day I was told that it would need a few more things but would be ready by 12/9. 12/9 com serviced, had no issue getting in as it was at 7am. The same day I was told that it would need a few more things but would be ready by 12/9. 12/9 comes and I go to return the rental (from Midway)that I had to request (they didn’t offer it at all). They tell me it will be ready Monday afternoon 12/12. Monday turns into Tuesday which turns into Thursday. I got another rental from the dealership themselves for this time, the car was extremely dirty, clearly not cleaned out from the previous drivers and stains /spills all over. 12/15 I FINALLY get to pick up my car, I won’t complain about price because it’s expected taking it to the dealership however, I paid for an alignment, oil change, full service check including lights and fuses. Alignment was not done correctly, oil change was average, lights that burned out were not fixed, they left a dirty rag in the car when I picked up too. The whole time Sonia did not answer any of my phone calls for updates and instead I had to go over to be told when my car would be finished (which was never accurate). I emailed her about the alignment the day after pick up and still no response, any response from her was two days after the initial text. I do not recommend going here if you have something more than an oil change especially servicing with Sonia. Take your money elsewhere, I’ll be going to the one in Long Beach from now on. More
by samkamata1
Employees Worked With
Sonia
December 16, 2022
I highly recommend Mercedes South Bay! Frank the Service Advisor is an absolute pleasure to work with. Frank Perri is very professional who knows the car business inside and out. Frank Per Frank the Service Advisor is an absolute pleasure to work with. Frank Perri is very professional who knows the car business inside and out. Frank Perri goes above and beyond to make everything go smoothly! I would give Frank Perri and Mercedes South Bay Dealership a 10 Star Rating being Exceptional!!! More
by Fatima Fodera
Employees Worked With
Frank Perri
