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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.5
827 Reviews
The Mercedes-Benz of South Bay Experience: Shopping at Mercedes-Benz of South Bay, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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3233 Pacific Coast Hwy

Torrance, CA

90505

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Showing 827 reviews

December 29, 2022

Very clean, I appreciate the attention to detail and personal that I encountered were all very friendly More

by Miguelu310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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Jan 02, 2023 -

Mercedes-Benz of South Bay responded

We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

December 28, 2022

Always courteous and excellent service. Timely and satisfactory. Any service advisor I’ve worked with has always been courteous. More

by Kiki7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Pierre
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Dec 30, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 27, 2022

very clean. Service advisor polite and attentive. took care of all concerns. kept me informed about status. More

by mohan310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Moreno
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Dec 28, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 27, 2022

Service was completed in a timely manner. Jacqlyn was helpful, knowledgable, and cheerful. I completed a 350 mile round trip after the service, the car ran like new, and got over 30 mil More

by swasr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqlyn, Emily
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Dec 30, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 27, 2022

Natalie Duncan was great. She heard my concerns and took care of them. I got daily updates from her. More

by willy5wags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Duncan
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Dec 29, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 26, 2022

Service associate was very professional and knowledgeable. The work was completed as promised in the service estimate. More

by Junior
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Perri
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Dec 28, 2022 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 23, 2022

Service adviser Jacqlyn was super nice and helpful about getting my vehicle completed as soon as possible due to the holiday travels. More

by Litingchen823823
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqlyn Mohl
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Dec 27, 2022 -

Mercedes-Benz of South Bay responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

December 23, 2022

Great customer service and the service rep was very helpful and accommodating. Thank you for the Uber ride to work More

by aatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Dec 27, 2022 -

Mercedes-Benz of South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 23, 2022

Friendly, clean and efficient. Car ready when promised and very happy with service. Thank you 💝 More

by Fmherman
Recommend Dealer
Yes
Employees Worked With
Naomi
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Dec 26, 2022 -

Mercedes-Benz of South Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Dec 26, 2022 -

Fmherman responded

Excellent

December 22, 2022

Absolutely a great experience. Karol is sales is fabulous. Been working with her for the past 6 months to find the right car. Then at closing the deal all management and specially More

by rseresinhe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karol, Hector and Ma
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Dec 26, 2022 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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