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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.5
827 Reviews
The Mercedes-Benz of South Bay Experience: Shopping at Mercedes-Benz of South Bay, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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3233 Pacific Coast Hwy

Torrance, CA

90505

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Showing 827 reviews

January 13, 2023

They were very helpful in finding who I was scheduled to have my service done by aswell as verifying aswell as answering questions I had about the service ETC. More

by MSanchez061504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 19, 2023 -

Mercedes-Benz of South Bay responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 12, 2023

Duvier in sales is amazing ! Recently purchased my vehicle and love it , he is not pushy and found me the car I wanted in a timely manner without any stress , Was very profess More

by Monique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duvier
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Jan 12, 2023 -

Monique responded

Duvier in sales is amazing ! Recently purchased my vehicle and love it , he is not pushy and found me the car I wanted in a timely manner without any stress , Was very professional & would definitely recommend service to others.

January 12, 2023

Excellent atención to the customer, good service and good vibe, Front desk have fast service More

by Amalia Santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie
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Jan 18, 2023 -

Mercedes-Benz of South Bay responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 11, 2023

Sonia is a real pro all ways on top of her game and a very good listener More

by mjmoore2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia
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Jan 18, 2023 -

Mercedes-Benz of South Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 10, 2023

The staff is friendly and helpful, I will definitely be going back in the future. More

by Mintmochaqueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amilcar
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Jan 13, 2023 -

Mercedes-Benz of South Bay responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 09, 2023

The service department at Mercedes Benz of South Bay is the best I have ever experienced in my life. It is also one of the primary reasons that I keep coming back to the dealership for every car lease and More

by Richard Giller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amilcar Mejia
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Jan 12, 2023 -

Mercedes-Benz of South Bay responded

Hi Richard, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

January 06, 2023

Frank Perri is always pleasant, conversant and helps me out to make my services work with my schedule. More

by nickmarsico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
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Jan 11, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 06, 2023

I am completely satisfied with the service I received at Southbay Mercedes Benz service advisor was very excellent when I spoke to her More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi
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Jan 11, 2023 -

Mercedes-Benz of South Bay responded

Hi Robin, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

January 06, 2023

Hello- this is fir the general manager. I had a horrible experience this morning with your very abrupt service advisors Natalie Duncan this morning. She has lousy people skills with no inte More

by SLK320
Purchase Time
Recommend Dealer
No
Employees Worked With
Natalie Duncan
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Jan 11, 2023 -

Mercedes-Benz of South Bay responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of South Bay. If you'd like, please contact our General Manager at (310) 513-5300. We'd appreciate the chance to make your experience a positive one.

January 06, 2023

Excellent service and knowledgeable people willing to help and make the process a smooth as possible. Highly recommend and not the first time I have used them to purchase or lease a car. Will continue More

by Chris
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kristine
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Jan 11, 2023 -

Mercedes-Benz of South Bay responded

Hi Chris, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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