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Mercedes-Benz of South Bay
Torrance, CA
827 Reviews
The Mercedes-Benz of South Bay Experience:
Shopping at Mercedes-Benz of South Bay, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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February 01, 2023
Although I was disappointed that I had to bring my vehicle in for service with only 400 miles on it the service representative handled my issue, efficiently and didn’t waste any of my time vehicle in for service with only 400 miles on it the service representative handled my issue, efficiently and didn’t waste any of my time More
by gffac
Employees Worked With
Juan Raymundo
February 01, 2023
Mina found the car I wanted and got me a great deal! What I thought was impossible Mina made it possible and exceeded my expectations. He was attentive, organized, and transparent. The dealership atmosp What I thought was impossible Mina made it possible and exceeded my expectations. He was attentive, organized, and transparent. The dealership atmosphere makes you feel right at home. I met other MBZ owners who are repeat customers I can see why. I highly recommend MBZ of South Bay More
by jeanneduplantier
Employees Worked With
Mina Bekhit
February 01, 2023
Chris, our service advisor gave us fantastic service. We were keep apprised as to service status on our car. Everything went as smooth as possible. We were keep apprised as to service status on our car. Everything went as smooth as possible. More
by edkambe
Employees Worked With
Chris Z
February 01, 2023
In two years of having car, the dealer has had it more than me. My car is a true lemon, very beautiful car but worst car I have ever owned. All the advisors are good but their not mechanics. Each time My than me. My car is a true lemon, very beautiful car but worst car I have ever owned. All the advisors are good but their not mechanics. Each time My car goes in, it's in the shop 2-3 weeks and within a couple weeks it's back in. The miles on my car is from their test drives? I think someone using my car for personal use.. I have never taken this car on a trip because I cannot trust it. For Two years this car on app said battery was bad & finally they just replaced it along with sensors? The work of mechanics are sad. Maybe you should send them all for training. I know alot has to do with so much software That they are unaware of fixing. Very sad Mercedes, I bought this car because I thought Mercedes was high end & in the market for so long that they would have there xxxx together but maybe its time for them to take a hard look at what's going on. I'm not the only one who is not happy with mercedes. More
by Lpznana
Employees Worked With
Juan reynaldo
January 31, 2023
Mina was amazing! Very professional and knowledgeable. He made the entire process of buying a car easy and enjoyable. I definitely recommend this dealership and Mina. Very professional and knowledgeable. He made the entire process of buying a car easy and enjoyable. I definitely recommend this dealership and Mina. More
by Ssorial
Employees Worked With
Mina
January 27, 2023
The dealership is neat and clean, and I was immediately greeted by a friendly salesman. My salesman Hasan was helpful and made the process quick and easy. greeted by a friendly salesman. My salesman Hasan was helpful and made the process quick and easy. More
by pulpjoe
Employees Worked With
Hasan Robberson
January 26, 2023
We felt heard, respected, valued and appreciated by Ashley who was a true professional and we enjoyed working with her. Ashley called us on a regular basis, working to get us the numbers we wanted. W Ashley who was a true professional and we enjoyed working with her. Ashley called us on a regular basis, working to get us the numbers we wanted. We are extremely happy with our car. Her manager Hector is a man of his words and exemplifies the true meaning of integrity. Both Ashley and Hector truly showed us they were not just working for that sale, however working to retain our business for life. God willing we will be back. We also have to thank Takeo for making sure when signing,we clearly understood the importance of the difference choices we had to choose from. Thank you South Bay for making this a seem less and wonderful experience More
by Mrs.walls1
Employees Worked With
Ashley, Hector, Takeo
