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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.5
827 Reviews
The Mercedes-Benz of South Bay Experience: Shopping at Mercedes-Benz of South Bay, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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3233 Pacific Coast Hwy

Torrance, CA

90505

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Showing 827 reviews

February 11, 2023

Great service, to the point and fast. The staff was very helpful, had a coffee and the car was ready. We just had a tire issue. Thank you South Bay Mercedes.. More

by odleair.dave
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Didn't get names
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Feb 14, 2023 -

Mercedes-Benz of South Bay responded

Hi Odleair, your wonderful feedback, and rating mean a lot to us. Feel free to stop by if you ever need any more help.

February 11, 2023

The manager was fantastic. He was very friendly. And respectful. Was able to show me all the good qualities of my car. More

by vokwuosa12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DUVIER
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Feb 14, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

February 09, 2023

They really take care of me and my car with excelency. They always find a way of fixing what the problem in no time. They always give me an option to pick the time of my appt. And the wait in no time too. More

by mnmroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacquelyn Mohl
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Feb 12, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 08, 2023

My issue was not resolved after having my car for 5 days. Still having issues. More

by b.lashawn@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cliff and Steve
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Feb 11, 2023 -

Mercedes-Benz of South Bay responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of South Bay. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (310) 513-5300 to discuss what we can do to help.

February 07, 2023

Jay, Jerome has the best customer service! Super helpful and patient! Loving my new ride ! Thank you !! More

by Jm.malia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome and hector
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Feb 09, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 07, 2023

Sam was the very best salesperson. Our transaction was extremely smooth and fast. Very efficient staff and super helpful and knowledgeable. I highly recommend. Great stock and lots of More

by gadams607
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
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Feb 09, 2023 -

Mercedes-Benz of South Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 06, 2023

I been buying all my cars from Mercedes-Benz South Bay for many years now and it’s always a pleasure. I’m very happy with all the crew, from service to management. Love it💛💚❤️ More

by Pablo Santos Salaberriborda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Gonzales. Always a pleasure.
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Feb 09, 2023 -

Mercedes-Benz of South Bay responded

Hi Pablo, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 04, 2023

Service was good but the pricing and use of coupon was different once I got there compared to information that I got over the phone. More

by sherie372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi
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Feb 08, 2023 -

Mercedes-Benz of South Bay responded

Hello, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

February 03, 2023

The dealership is well organized and well managed. Timely scheduling of service. Amilcar insured that the car would be available for an evening appointment. More

by fdytrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amilcar
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Feb 07, 2023 -

Mercedes-Benz of South Bay responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of South Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2023

Amazing service! Chris my technician was awesome! He was very patient in his explanation of the what was recommended for my vehicle! Not to mention they have an amazi More

by Achienghollidaysr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Feb 06, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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