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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.5
827 Reviews
The Mercedes-Benz of South Bay Experience: Shopping at Mercedes-Benz of South Bay, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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3233 Pacific Coast Hwy

Torrance, CA

90505

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Showing 827 reviews

March 03, 2023

My experience with South Bay is always amazing. Amilcar and the rest of the staff are always very friendly and professional. Thank you! More

by User-e9af81941a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amilcar Mejia
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Mar 06, 2023 -

Mercedes-Benz of South Bay responded

Hello, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 02, 2023

Sonia was my advisor. she is always helpful and responsive. Excellent services all the time. More

by L. Yoon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonia Gonzales
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Mar 06, 2023 -

Mercedes-Benz of South Bay responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

March 02, 2023

excellent services on Sales Services, Financing dept is slow and taking long time for documentation process, also trying to push for the other coverage like extend warranty, services packages which is More

by stan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monika Travis
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Mar 06, 2023 -

Mercedes-Benz of South Bay responded

Hello, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

February 27, 2023

I have returned my vehicle to this dealer for every service appointment and any problems along the way. Always does a good job. More

by tserg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
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Mar 04, 2023 -

Mercedes-Benz of South Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 26, 2023

Sonia was my advisor. I had an eight o’clock appointment, when I arrive she was ready. Service was completed when promise. Got a detailed summary of the work they did.. More

by sclaibor50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia
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Mar 03, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

February 24, 2023

Brad is great. The people that work in the dealership are very accommodating the car came out well in the whole experience was wonderful More

by Rmangiona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad is Service Writer Jenna the gal who gives you the loan car and the valet don’t remember his name
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Mar 01, 2023 -

Mercedes-Benz of South Bay responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

February 23, 2023

Quick, professional and courteous service. Had no push back when I requested a loaner and was given a brand new one. More

by EMSILVA63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Duncan
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Feb 27, 2023 -

Mercedes-Benz of South Bay responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 22, 2023

This is my second purchase at MB of the South Bay and both times my experience has been outstanding! More

by lcolliemom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aleck, Kelly
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Feb 26, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2023

Be sure to check your car over for damage before you leave. I found 3 things wrong with the car and they only acknowledged 1. Even for the one they acknowledged they were pretty unapologetic about it an More

by duomax
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Director and Service Advisor
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Feb 26, 2023 -

Mercedes-Benz of South Bay responded

Hi Duomax, thank you, for reaching out to us. Your opinion plays an integral part in our customer service. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (310) 513-5300 to discuss what we can do to help.

February 21, 2023

Dealership listen to customers and try to resolved complaints to the best of their abilities More

by Lachan1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Perri and April
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Feb 25, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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