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Mercedes-Benz of South Bay

Torrance, CA

4.5
827 Reviews
The Mercedes-Benz of South Bay Experience: Shopping at Mercedes-Benz of South Bay, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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3233 Pacific Coast Hwy

Torrance, CA

90505

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Showing 827 reviews

March 17, 2023

Huge showroom with a large selection of vehicles. Michael was very friendly and helped make the process seamless. More

by yoonieyoonie
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 21, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 17, 2023

James was very helpful and professional, this was the second vehicle purchased from South Bay, I had very specific requests for both vehicles and he was right on target with both. More

by Jonesplumbing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
Mar 21, 2023 -

Mercedes-Benz of South Bay responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

March 17, 2023

Frank Perri is super thorough in explaining the work that is done to my car. I know it is in good hands when I drop it off with him. More

by marvcross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Mar 21, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 16, 2023

My service advisor, Frank Perri is friendly and helpful. He explained to me the problem of our tires pressure. More

by Evapang88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Mar 20, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 14, 2023

As a costumer, I am very satisfied with the service. Special thanks to Emily Solis, she is awesome and very professional. She always makes sure I am happy with their service and she is always availabl More

by Compcleanservice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Solis
Mar 18, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2023

Great service visit! It’s always a pleasure to visit with Naomi when my car needs service. She does a thorough job and keeps me updated on what’s going on. She contacts More

by T.Pappas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi
Mar 18, 2023 -

Mercedes-Benz of South Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 13, 2023

I have been to this dealership with all my maintenance and recall service because Southbay Mercedes truly value their customer and special mention to service adviser Emily as she puts herself in our shoe More

by MarkryM
Recommend Dealer
Yes
Employees Worked With
Emily
Mar 17, 2023 -

Mercedes-Benz of South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 12, 2023

Jaqlyn mohl is the best service advisor and we look forward to servicing our cars at so bay, even though we bought from SIMONSON. She takes care of us like family!!! More

by Tom buddhasiri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaqlyn mohl
Mar 14, 2023 -

Mercedes-Benz of South Bay responded

Hi Tom, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 10, 2023

You shouldn't have to wait longer than a few minutes in line when you have an appointment (before checking in). I had to wait 45 minutes the first time and 20 the seconds. Other than that, my car was More

by mgro12
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 13, 2023 -

Mercedes-Benz of South Bay responded

Hello, We appreciate you taking the time to leave us a response. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 09, 2023

I appreciated that Pablo took care of my needs. He scheduled my appointment for me and was on time with the estimated wait time. Thank you. More

by lbwdesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
Mar 13, 2023 -

Mercedes-Benz of South Bay responded

Hello , we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

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