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Mercedes-Benz of South Bay

Torrance, CA

4.4
833 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 833 reviews

April 03, 2023

Excellent service and people. Very accommodating and honest. Overall, a great place and relaxing environment More

by jenniferbutler1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natalie and Ali
Apr 06, 2023 -

Mercedes-Benz of South Bay responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2023

Caesar took charge and fixed a minor problem without an appointment in less than one hour. Great service More

by slowbuck
Recommend Dealer
Yes
Employees Worked With
Caesar
Apr 04, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2023

Frank Perri did an excellent job assisting me with my vehicle repair. He was very knowledgeable and courteous. More

by Tom ONeil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Apr 04, 2023 -

Mercedes-Benz of South Bay responded

Hi Tom, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of South Bay! If you need more help, our team is available to talk -- safe travels!

March 31, 2023

Naomi has amazing customer service there was a problem with my car and she right away let me know to not worry that she would take care of it. I’m very happy with her work and customer service. More

by Josesoria11714
Recommend Dealer
Yes
Employees Worked With
Naomi
Apr 04, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2023

My associate Pablo was amazing. He got to me quickly and followed through on everything via text. He called my insurance company and got them to pay for my repair quickly. He also g More

by Celiasisson
Recommend Dealer
Yes
Employees Worked With
Pablo
Apr 04, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2023

Customers are we taken care of from the moment they arrive to the moment they are exiting the door . Frank is my service advisor he was very nice and helpful walk me to my car after all the paper work More

by Gutierrezmarina23
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 04, 2023 -

Mercedes-Benz of South Bay responded

Hello, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 29, 2023

Poor service. .. Lack of communication. Frustrating phone system that makes it difficult to talk to a real person More

by Mgw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natalie
Apr 03, 2023 -

Mercedes-Benz of South Bay responded

Hello, Thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (310) 513-5300. We hope to hear from you.

March 29, 2023

I got excellent service. Sonia took the time to understand the issue that I had with the driver door. She provided a very understandable explanation of what was potentially More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Gonzales
Apr 03, 2023 -

Mercedes-Benz of South Bay responded

Larry, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 28, 2023

I have a great experience when bringing my car in for service. I've worked with Brad Parker for years and he's the best! More

by tedblu730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Parker
Apr 01, 2023 -

Mercedes-Benz of South Bay responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 28, 2023

I’m impressed by the stuff at this place, Sonia it’s been such an awesome person, I brought my car for service and it was ready right at the time that she said that it would be ready, they called me a Lyft a More

by Noe Herrera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Anderson and Sonia Gonzalez.
Apr 01, 2023 -

Mercedes-Benz of South Bay responded

Hi Noe, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

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