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Mercedes-Benz of South Bay

Torrance, CA

4.3
865 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 865 reviews

May 12, 2023

Everything was good and i enjoyed during my purchase the car . I recommend this dealership to my friends More

by sajjad_makki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica
May 15, 2023 -

Mercedes-Benz of South Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 11, 2023

Naoimi was my service representative. She handled all the documents and service seamlessly. It was amazing how efficient she was and the work was performed flawlessly and the follow up v More

by Frankb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi Gutierrez
May 15, 2023 -

Mercedes-Benz of South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

Horrific service. After contacting other service centers, it’s extremely clear that I was taken advantage of. These people cannot be trusted and should be ashamed of t More

by not_having_fun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Zielyk
May 15, 2023 -

Mercedes-Benz of South Bay responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (310) 513-5300 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 10, 2023

I rate this dealership 5 stars due to the great customer service that was provided by Paulo Duante. He explained everything in great detail, taking his time. I highly appreciate his patience and the effort More

by Gladys heredia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo Duante
May 12, 2023 -

Mercedes-Benz of South Bay responded

Hi Gladys, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of South Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

I have been dealing with different Mercedes dealers throughout the past 28 years in 3 states. This dealership is so different. It has a lot to offer and the second you go in you feel the difference. Fr More

by ezzeldean2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
May 10, 2023 -

Mercedes-Benz of South Bay responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

May 07, 2023

Very kind and giving follow information also on time finish car service. Car clean wonderful More

by Ethan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Southwest Airlines
May 10, 2023 -

Mercedes-Benz of South Bay responded

Hello Ethan, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 11, 2023 -

Ethan responded

You’re welcome!

May 04, 2023

I go to this dealership for my annual service, and I'm always treated with professionalism and care. The dealership is clean and the quality of work is always good. More

by jacobgeaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amilcar Mejia
May 09, 2023 -

Mercedes-Benz of South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 01, 2023

Upper management has no idea how to regulate appointments vs ability. There are sophisticated systems available. If not, write one with a good program developer. I have in the past and managed thousands of More

by dwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
April, Frank Perri
May 05, 2023 -

Mercedes-Benz of South Bay responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (310) 513-5300 to discuss what we can do to help.

May 01, 2023

I'm so happy with the service I received. Frank was very helpful and he explained with details everything about my car. He also send us in lyft to the mall while the car was getting fix, we w More

by riveramirna421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
May 05, 2023 -

Mercedes-Benz of South Bay responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of South Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2023

They were efficient and very friendly. They gave me updates on the process of my car. More

by dh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
May 04, 2023 -

Mercedes-Benz of South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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