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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.5
827 Reviews
The Mercedes-Benz of South Bay Experience: Shopping at Mercedes-Benz of South Bay, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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3233 Pacific Coast Hwy

Torrance, CA

90505

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Showing 827 reviews

April 04, 2023

The dealership is clean and sleek. I have never purchased a car from them, but I have brought my 2 Mercedes vehicles to them for service. Unfortunately, the customer service is just "O More

by tonytripp
Recommend Dealer
Yes
Employees Worked With
Juan
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Apr 07, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (310) 513-5300. We'd appreciate the chance to make your experience a positive one.

April 04, 2023

My experience purchasing a used vehicle was flawless. It is encouraging to work with high standards of professional conduct from all staff involved in this transaction. I am so very pleased with my v More

by Bill Kenedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hassan and Hector Morales.
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Apr 07, 2023 -

Mercedes-Benz of South Bay responded

Hi Bill, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 04, 2023

Good courtesy and professionalism at all times. Clean environment and great service either in purchasing or servicing your car. More

by Gnicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline
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Apr 07, 2023 -

Mercedes-Benz of South Bay responded

Hi Gnicks, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 03, 2023

Excellent service and people. Very accommodating and honest. Overall, a great place and relaxing environment More

by jenniferbutler1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natalie and Ali
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Apr 06, 2023 -

Mercedes-Benz of South Bay responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2023

Great job on handling my problem in a timely manner. Natalie service person was great! More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie
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Apr 06, 2023 -

Mercedes-Benz of South Bay responded

Hi Jack, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of South Bay. Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2023

Frank Perri did an excellent job assisting me with my vehicle repair. He was very knowledgeable and courteous. More

by Tom ONeil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
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Apr 04, 2023 -

Mercedes-Benz of South Bay responded

Hi Tom, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of South Bay! If you need more help, our team is available to talk -- safe travels!

March 31, 2023

Naomi has amazing customer service there was a problem with my car and she right away let me know to not worry that she would take care of it. I’m very happy with her work and customer service. More

by Josesoria11714
Recommend Dealer
Yes
Employees Worked With
Naomi
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Apr 04, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2023

Caesar took charge and fixed a minor problem without an appointment in less than one hour. Great service More

by slowbuck
Recommend Dealer
Yes
Employees Worked With
Caesar
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Apr 04, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2023

My associate Pablo was amazing. He got to me quickly and followed through on everything via text. He called my insurance company and got them to pay for my repair quickly. He also g More

by Celiasisson
Recommend Dealer
Yes
Employees Worked With
Pablo
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Apr 04, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2023

Customers are we taken care of from the moment they arrive to the moment they are exiting the door . Frank is my service advisor he was very nice and helpful walk me to my car after all the paper work More

by Gutierrezmarina23
Recommend Dealer
Yes
Employees Worked With
Frank
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Apr 04, 2023 -

Mercedes-Benz of South Bay responded

Hello, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

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