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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.5
827 Reviews
The Mercedes-Benz of South Bay Experience: Shopping at Mercedes-Benz of South Bay, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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3233 Pacific Coast Hwy

Torrance, CA

90505

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Showing 827 reviews

April 24, 2023

This was our 2nd time to buy a car at this dealership. This time we had Duvier Vasquez as our salesman. He is new on his job. He did try his best to help us with what we're looking for. I know that he sti More

by efm4bgal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duvier Vasquez, Kelly from Finance, Guillermo
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Apr 27, 2023 -

Mercedes-Benz of South Bay responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 23, 2023

This was my first time having my car serviced at Mercedes-South Bay. Thanks to Frank Perri I had a wonderful experience. He was professional and insightful. I appreciate the exceptional service. More

by darlenewilliams99
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Perri
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Apr 27, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 21, 2023

I have been using MB South Bay for about 9 years. I have worked with various service advisors in the past, but since January of this year I have switched to Brad Parker. I am very satisfied with his More

by Kenji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad, Parker
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Apr 28, 2023 -

Mercedes-Benz of South Bay responded

Hi Kenji, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 21, 2023

Had to wait 45 minutes for car after payment. No car wash.NOT HAPPY customer. More

by Jacqueline Brown
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Natalie
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Apr 21, 2023 -

Jacqueline Brown responded

Couldn't find car.If repairs were not finished just say so and not have me waiting outside for 30 minutes. First I was told it was on the 3rd level and had to be driven down. Then a service worker walked around and didn't find the car.Then I was told another car was blocking my car and yet for the 2nd time car had to be driven from the 3rd level. My paperwork had been checked 3 times.Just be honest and say car is not ready. Then I finally get the car and it had not been washed as stated on paperwork. Spare tire in trunk had not been checked because nothing in my trunk had been moved.Shall I find another dealership?As stated earlier I am not happy. I just assume that the services stated were performed. My confidence in this dealership has been shaken.

April 21, 2023

Honesr, reliable, accurate, repair department always update you on vehicle with assurance that they have everything covered More

by qtpi4show
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Admir
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Apr 28, 2023 -

Mercedes-Benz of South Bay responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

April 20, 2023

the saleswoman who assisted me gave me a good service, in my new car thank More

by Gildaly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zulma
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Apr 27, 2023 -

Mercedes-Benz of South Bay responded

Hi Gildaly, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 19, 2023

Frank is great and so are the gentlemen that greet you upon entrance to the service department. Frank thoroughly explains every aspect of the service visit. More

by TG
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank
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Apr 27, 2023 -

Mercedes-Benz of South Bay responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 17, 2023

I just want to take a moment to thank you for the excellent service I received at your dealership. The staff was friendly and helpful, and my experience overall was very positive. Thank you again for More

by DAVID PHE NGUYEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monika Travis and Aly
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Apr 27, 2023 -

Mercedes-Benz of South Bay responded

Hi David, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 17, 2023

Amilcar Mejia has been taking care of my car for the last 8 years. It continues running smoothly. More

by Alvaro R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amilcar Mejia
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Apr 27, 2023 -

Mercedes-Benz of South Bay responded

Hello Alvaro, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 17, 2023

Professional and outstanding service. My service manager, Amilcar, is outstanding and very knowledgeable. My Mercedes SL 450 runs perfectly. More

by roger fujii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amilcar Mejia
Report | Print
Apr 27, 2023 -

Mercedes-Benz of South Bay responded

Hello Roger, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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