Mercedes-Benz of South Bay

Everything was good and i enjoyed during my purchase the car . I recommend this dealership to my friends car . I recommend this dealership to my friends More

I rate this dealership 5 stars due to the great customer service that was provided by Paulo Duante. He explained everything in great detail, taking his time. I highly appreciate his patience and the effort service that was provided by Paulo Duante. He explained everything in great detail, taking his time. I highly appreciate his patience and the effort he took to clarify everything. Due to his outstanding customer service abilities, I would highly recommend this dealership. Thank you for helping me find my dream car! More

I have been dealing with different Mercedes dealers throughout the past 28 years in 3 states. This dealership is so different. It has a lot to offer and the second you go in you feel the difference. Fr throughout the past 28 years in 3 states. This dealership is so different. It has a lot to offer and the second you go in you feel the difference. Frank Perri is the man I go to every time I have any repair or maintenance needs for my two vehicles. He knows how to satisfy the client and make him come back. The man has very high knowledge of the vehicle's needs and understands how to make the car owner trust the place and relate to it. Walking in the place without having sale's reps running after you trying the old cheap way that every customer hates, make me want to go back for more visits and enjoy the show room freely. I would give that place a 10 out of a ten. I would give Frank Perri 5 stars for his very friendly and professional service all the time. More

Very kind and giving follow information also on time finish car service. Car clean wonderful finish car service. Car clean wonderful More

I go to this dealership for my annual service, and I'm always treated with professionalism and care. The dealership is clean and the quality of work is always good. always treated with professionalism and care. The dealership is clean and the quality of work is always good. More

Upper management has no idea how to regulate appointments vs ability. There are sophisticated systems available. If not, write one with a good program developer. I have in the past and managed thousands of vs ability. There are sophisticated systems available. If not, write one with a good program developer. I have in the past and managed thousands of attendees at events for multiple days and multiple programs and never missed anyone's desires. More

They were efficient and very friendly. They gave me updates on the process of my car. They gave me updates on the process of my car. More

I'm so happy with the service I received. Frank was very helpful and he explained with details everything about my car. He also send us in lyft to the mall while the car was getting fix, we w Frank was very helpful and he explained with details everything about my car. He also send us in lyft to the mall while the car was getting fix, we when to eat walk around the stores in the mall and the time run fast for us. When I went back frank have already our car and my car was wash to. Thank you frank. More

The environment was clean and the greeting was prompt. After I dropped off the car, The service representative texted me about the status of my car once a while to let me know where we were. When I picke After I dropped off the car, The service representative texted me about the status of my car once a while to let me know where we were. When I picked up my car, it was cleaned throughly, and the representative went through the service list with me. I like the Lyft ride, it made my trip a lot easy to arrange. More

STUPENDOUS-Sonja is the best ervice adviser that I have ever had the pleasure of working with at the dealership. She always goes out of the way to help me in those horrific situations when having any car i ever had the pleasure of working with at the dealership. She always goes out of the way to help me in those horrific situations when having any car issue---she explains ALL of the options and guides me through the process of getting the most benificial results--ask for her assitance ---you will be pleased--there is no customer service anywhere today--with the exception of Sonja---she is efficient and helpful--she puts your mind at ease ------- More