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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.5
827 Reviews
The Mercedes-Benz of South Bay Experience: Shopping at Mercedes-Benz of South Bay, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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3233 Pacific Coast Hwy

Torrance, CA

90505

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Showing 827 reviews

May 24, 2023

It was a good service overall. However, the time of the service needs to be recommended. Faster service will be needed. Waiting time to be shortened. More

by brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nicholes
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May 29, 2023 -

Mercedes-Benz of South Bay responded

Hi Brian, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 22, 2023

It was great on a week day . Crowded with good service. Had more done then expected and did not get the full discount but am still satisfied. More

by 33makinist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
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May 26, 2023 -

Mercedes-Benz of South Bay responded

We appreciate your positive review about your recent experience with us! We hope you have a great day!

May 19, 2023

Naomi was awesome handling the service request and kept me informed of the status of service throughout until it was successfully completed. More

by Mohammad Qazi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi Gutierrez
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May 22, 2023 -

Mercedes-Benz of South Bay responded

Hi Mohammad, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 18, 2023

My Service Advisor, Frank Perri is great to work with. I deliberately ask for him EVERY time I service my car. I find him to be helpful, thorough & courteous. He keeps me updated throughout the day. I More

by MichaelReaganLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
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May 22, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 17, 2023

Frank was great to work with, explained things thoroughly and courteously. I will recommend Frank to all my friends. More

by HM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
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May 23, 2023 -

Mercedes-Benz of South Bay responded

Hi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of South Bay. Drive safe, and we'll see you on the road.

May 14, 2023

Waiting time is too long for the service. Some people understand what I want it. Some are just not respond what I asked for it. More

by Spock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service reception area
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May 17, 2023 -

Mercedes-Benz of South Bay responded

Thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (310) 513-5300. We hope to hear from you.

May 12, 2023

Sale lady was very helpful and friendly, I love her 😍 , I definitely recommend to all my friends if they want to purchase a new Mercedes. More

by Bill Chen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronelle
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May 16, 2023 -

Mercedes-Benz of South Bay responded

Hi Bill, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 12, 2023

Service advisor great. Loaner car lady, unfriendly and Rude. Everyone else good work. It was my first visit. More

by shawabh92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyber. Great
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May 15, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 15, 2023 -

shawabh92 responded

Thank you. All is good for now. I like to see your dealership flourish and prosper. I am myself; an administrator and I manage 40 staff and service over 200 patients. I hope I was helpful. The feedback is to not allow one or two ruin the work of so many good people.

May 12, 2023

All I can say is it will be a perfect experience as long as you are fluent about your purchase.Always helpful and can amend to your needs as I said before as long as you are fluent and precise with them you More

by CameronM1217
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark and Mina
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May 15, 2023 -

Mercedes-Benz of South Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 12, 2023

I am really great full to Mercedes Benz of the South Bay. They are always very professional, respectful, and friendly people. The facility is clean and well keep. My advisor Brad Parker, is the best!!! alwa More

by alexcielo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Parker
Report | Print
May 16, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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