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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.5
827 Reviews
The Mercedes-Benz of South Bay Experience: Shopping at Mercedes-Benz of South Bay, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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3233 Pacific Coast Hwy

Torrance, CA

90505

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Showing 827 reviews

June 01, 2023

Good service representative but to look at the warp dashboard, to see if replaceable the mechanic now wants 1 hr to look at?. Not very happy at his remark. More

by Rito Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Jun 05, 2023 -

Mercedes-Benz of South Bay responded

Hello Rito, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (310) 513-5300. We'd appreciate the chance to make your experience a positive one.

May 31, 2023

Top Service here. From start to finish. The place is clean. Lots of places to relax while you wait. Also setup for work/laptop if needed. Emily Solis explained everyth More

by Alex_sarabia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Solis
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Jun 05, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of South Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2023

It’s always a great experience here at Soutbay Mercedes! Staff are great and the atmosphere is really cool! I highly recommend More

by eizel17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqlyn Mohl
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Jun 01, 2023 -

Mercedes-Benz of South Bay responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 28, 2023

The experience was good. Plenty of inventory and the trade in value I got was generous. More

by Dave M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mina bekhet, David Arahujo
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May 31, 2023 -

Mercedes-Benz of South Bay responded

Hello Dave, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 28, 2023

Excellent service. My service agent was excellent and helpful. The staff inside while waiting was very pleasant. More

by brendacleary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amilcar
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Jun 01, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2023

Wonderful service sales person was excellent I would definitely suggest this dealership and sale man. More

by Godloveslp_25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duvier Vasquez
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May 31, 2023 -

Mercedes-Benz of South Bay responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 25, 2023

Chris Zielyk my service Advisor was extremely helpful and was attentive to my servuce request and concerns. Chris took the time to make sure I understood what services were required of my car and he explain More

by Blessed2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Self Employed previously Feds and State
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May 29, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 25, 2023

Very helpful people . Thank you for the service . Ms Gutierrez is very kind for helping me check my car . 👍 More

by Lino
Recommend Dealer
Yes
Employees Worked With
Adviser. Ms Gutierrez
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May 29, 2023 -

Mercedes-Benz of South Bay responded

Hi Lino, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 25, 2023

Sonia was fantastic! She scheduled my service quickly and was very prompt to my texts. I’d definitely go back again. More

by hritchie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia
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May 29, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 25, 2023

50,000 miles service. Service department very organized , courteous, and efficient. Pablo very informative and courteous. More

by Miss Molly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
Report | Print
May 29, 2023 -

Mercedes-Benz of South Bay responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

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