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Mercedes-Benz of South Bay

Torrance, CA

4.5
818 Reviews

3233 Pacific Coast Hwy

Torrance, CA

90505

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Showing 818 reviews

May 22, 2024

Service is not reliable, they repair one problem and mess up another part of the car. They don’t take responsibility for their service, never call back and don’t care, after you give them your credit card. More

by hasala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Perri
May 24, 2024 -

Mercedes-Benz of South Bay responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (310) 513-5300. We hope to hear from you.

May 24, 2024 -

hasala responded

I don’t think, you have mechanics To service MB 560 SL 1989. Last time you served my car, all electric system was mixed up and didn’t work.

April 15, 2024

I came in to SB Mercedes to replace my tire. Christoper has been my service advisor the last two times and he is professional, personable, and quickly gets you checked in and out., More

by Cimmarusti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Apr 18, 2024 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 12, 2024

The buying process was fast and most of the communication was done thru email. Got an awesome deal and would go back again. More

by mkotsuki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley
Apr 14, 2024 -

Mercedes-Benz of South Bay responded

Hello, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.

April 10, 2024

Rep. Is very polite and professional on vehicle, and manager is nice and helpful as well. And the dealer is clean and very confutable More

by Toku448
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian and Jacob
Apr 12, 2024 -

Mercedes-Benz of South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 06, 2024

The personnel was very professional. Our salesperson Monica Travis is amazing. We have bought 7 cars from her. She makes the deal happen. More

by mmbraun22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Travis
Apr 09, 2024 -

Mercedes-Benz of South Bay responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 01, 2024

Nice and easy to work with and which makes you’re dealer experience be quick and easy More

by Francisca T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aly sewani
Apr 02, 2024 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 18, 2024

The sales agent Brigette was amazing and I would hesitate calling her again! The dealership has so many nice and friendly ,courteous employees. It really was a pleasure buying from Mercedes-Benz of South Ba More

by matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brigette
Mar 21, 2024 -

Mercedes-Benz of South Bay responded

Hello Matt, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of South Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2024

Great customer service . Made it a very easy transaction . No going back and forth like in other dealers . Very happy with my car. More

by Jasmine G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
Mar 19, 2024 -

Mercedes-Benz of South Bay responded

Hi Jasmine, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2024

We had the pleasure of meeting Monica, who took such good care of us, and made the process extremely smooth; she is knowledgeable, friendly, and incredibly helpful, and made the Car buying experience just so More

by Pauletteg12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica
Mar 11, 2024 -

Mercedes-Benz of South Bay responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 06, 2024

Carlos Kim was incredible to work with! He really made the whole process feel easy and fast! So grateful for his knowledge and kindness. More

by mtrmade
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Kim
Mar 10, 2024 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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