Mercedes-Benz of South Bay

We went in to buy a CPO vehicle. Ashley was great in helping us test drive and go through the process. No haggling on the price and we got a great deal on my Mercedez. Thank you. Ashley was great in helping us test drive and go through the process. No haggling on the price and we got a great deal on my Mercedez. Thank you. More

Very shady dealership. I’m actually concerned that they scammed me and obtained all my personal information for identity theft. I purchased the car, gave them a $5000 depos I’m actually concerned that they scammed me and obtained all my personal information for identity theft. I purchased the car, gave them a $5000 deposit, signed the contract and then they “claim” they sold the car before I could pick it up (which was one day after I gave them the deposit.) Jin Choi, loannis Savvas and Kevin are very shady. I’m looking into their criminal history, I bet something pops up. Wasted a ton of my time, ran my credit (although they didn’t need to) and took my credit card number for the deposit! Total scam. These thieves now have my credit card number, social security number, drivers license and address. This dealership is likely a front for identity theft. I’m not sure what to do now. More

Excellent service provided by Sales Associate Julian Luna for my first Mercedes purchase. He was very accommodating, knowledgeable and patient (I was undecided on the model) from the moment I met him and thr for my first Mercedes purchase. He was very accommodating, knowledgeable and patient (I was undecided on the model) from the moment I met him and throughout the process. The South Bay MB team were all welcoming and I would recommend this dealership and Julian for your next Mercedes purchase. More

The Service Advisor was very patient and courteous in providing information and updates regarding the services providing information and updates regarding the services More

The sales manager, dealer, and reception were all friendly, precise, and provided detailed guidance. It was the best experience. friendly, precise, and provided detailed guidance. It was the best experience. More

I trust sb merc with service related issues, both scheduled and unscheduled. SB Merc serviced my 2018 E400 coupe twice and both times I was satisfied with the service advisor and the work done. And t scheduled and unscheduled. SB Merc serviced my 2018 E400 coupe twice and both times I was satisfied with the service advisor and the work done. And they wash your car! More

The car advisor Christopher was very nice and accommodating, as possible. The coffee and visitor space provided was cool. accommodating, as possible. The coffee and visitor space provided was cool. More

Charlie was wonderful! The whole staff is friendly and sweet. Thank you to Charlie again The whole staff is friendly and sweet. Thank you to Charlie again More

Very excellent service was provided by Mr. David Yoo who was expert with good attitude in respect of reverting back a nice car. I'll buy again next car from him. David Yoo who was expert with good attitude in respect of reverting back a nice car. I'll buy again next car from him. More

Terrible sales team that makes no effort and does not care about customers post sale care about customers post sale More