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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.5
827 Reviews
The Mercedes-Benz of South Bay Experience: Shopping at Mercedes-Benz of South Bay, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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3233 Pacific Coast Hwy

Torrance, CA

90505

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Showing 827 reviews

June 05, 2023

Paid over price for a brand new sprinter van and ac was out in 2 days they had it for a week and I get it back and 2 days later the AC not working again. When u by something new you expect it to work long More

by thejersey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jaun
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Jun 09, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (310) 513-5300 -- we hope to hear from you soon.

June 05, 2023

Awesome job, well done, keep up the great job, God bless you guys in Jesus name Amen More

by Omolara Adeniyi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aly
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Jun 09, 2023 -

Mercedes-Benz of South Bay responded

Hi Omolara, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 05, 2023

Did not meet expectations. The car was not fixed after 9 days in the shop. Left a message for the Service Manager to call me back, but she never did. More

by ballentine500
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher
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Jun 09, 2023 -

Mercedes-Benz of South Bay responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (310) 513-5300 -- we hope to hear from you soon.

June 04, 2023

Everything went well. Uber going and coming was easy thanks to Chris. Maintenance took two and half hours and when I checked out my car was Very clean. More

by Watercolorbobbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jun 06, 2023 -

Mercedes-Benz of South Bay responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2023

Had an excellent experience. Christopher Zielyk was very courteous. I received reminder call prior to my service and on the service date everything went smooth. They arranged a r More

by Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Zielyk
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Jun 06, 2023 -

Mercedes-Benz of South Bay responded

Hi Ross, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 02, 2023

When I get the service I've got really kind and helpful experience from service manager. More

by Iona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher zielyk
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Jun 06, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2023

I have been a customer with this dealer for over 20 years and their level of services have been very satisfactory. More

by charles8wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Wang
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Jun 06, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 02, 2023

Excellent services , my services manager Sonia & April always very helpful and efficient & I can get my car back within 2 days More

by ericjoycep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia
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June 01, 2023

Very comfortable talking with employees. Ask how they can help. Love the car wash options More

by Slcaserma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
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Jun 05, 2023 -

Mercedes-Benz of South Bay responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 01, 2023

Great service and amenities. It is comfortable and friendly. I have always had a pleasant experience. More

by kmatsumoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amilcar Mejia, Carol Powers, Emily Solis
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Jun 05, 2023 -

Mercedes-Benz of South Bay responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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