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Mercedes-Benz of South Bay

Torrance, CA

4.4
833 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 833 reviews

June 24, 2023

Great service. They took care of my car in a timely fashion Will go back to this dealer again More

by danny
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Naomi
Jun 27, 2023 -

Mercedes-Benz of South Bay responded

Hi Danny, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 21, 2023

Stopped by for my scheduled maintenance -they were attentive, efficient and great service. A little expensive, but I appreciated the trust-worthy service. The advisor made sure I felt taken care of an More

by xosonja
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amilcar Mejia
Jun 26, 2023 -

Mercedes-Benz of South Bay responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 19, 2023

Our car came in for a "B" service and Pablo the advisor that I normally use took care of the needed service in a timely manner. The service and car wash was very well done, only thing I thought the price More

by ecrealtor
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pablo Moreno
Jun 22, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. We are always more than happy to assist you if anything else comes up. Take care!

June 16, 2023

I have purchased (3) S-class Mercedes from this dealership and have always called on Frank Perri as my service advisor. A man of incredible knowledge and has guided me and saved me dollars over the More

by macspacs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Jun 20, 2023 -

Mercedes-Benz of South Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 14, 2023

Thank you for making my car look like a showroom car inside and outside a job well done More

by cef1239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kalaan day
Jun 19, 2023 -

Mercedes-Benz of South Bay responded

Hello, your wonderful feedback and rating mean a lot to us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jun 19, 2023 -

cef1239 responded

It is my attention to consider Southbay in the future

June 12, 2023

Best Mercedes Benz dealership for service! Almicar and team always do a great job when my car needs servicing or tires, which is often with the run flats. More

by GregZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Almicar
Jun 18, 2023 -

Mercedes-Benz of South Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 12, 2023

IMy car was pulled out and ready at 10:15 the advisor starting helping someone who pulled up behind my car about 15 minutes later. He saw me waiting said he would be with me soon. I had to go to the d More

by cookie21452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Perri
Jun 18, 2023 -

Mercedes-Benz of South Bay responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (310) 513-5300 to discuss what we can do to help.

June 11, 2023

Mercedes needs to develop a way to compensate EV owners. I had to pay $29.00 for a gas loaner. I don’t have to buy gas for my EQS 450+ until I bring it in for service. More

by j.maxie.hemmans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It does not matter!
Jun 15, 2023 -

Mercedes-Benz of South Bay responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Jun 15, 2023 -

j.maxie.hemmans responded

Mercedes needs to develop a way to compensate EV Owners!

June 10, 2023

My service appointment was scheduled for 11:00 a. m. Cesar was ready and courteous in reviewing service details. I needed a new battery and one was installed. More

by N10Shen
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cesar
Jun 14, 2023 -

Mercedes-Benz of South Bay responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 15, 2023 -

N10Shen responded

Thank you. Mercedes is definitely one of a kind car and service

June 10, 2023

Sam Sourial from sale department is above and beyond. He is friendly, patient and helpful. Good customer service! More

by Ann Hoang
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Sourial
Jun 14, 2023 -

Mercedes-Benz of South Bay responded

Hi Ann, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of South Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

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