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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.5
827 Reviews
The Mercedes-Benz of South Bay Experience: Shopping at Mercedes-Benz of South Bay, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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3233 Pacific Coast Hwy

Torrance, CA

90505

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Showing 827 reviews

July 06, 2023

They dealt with recall very quickly, good communication as to when it was done, easy drop off and pickup More

by OldManRick
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natale
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Jul 09, 2023 -

Mercedes-Benz of South Bay responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 05, 2023

I only take my car to Mercedes Benz of South Bay. They do awesome work and stand behind it. The minute we pull up we get a friendly and polite greeting in the lanes and great attention from our our a More

by NancieH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Parker
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Jul 06, 2023 -

Mercedes-Benz of South Bay responded

Hi Nancieh, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

July 05, 2023

Christopher was very helpful when I mistakenly showed up on the wrong day for my appointment. He went out of his way to accommodate me. More

by 79p928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Zyelik
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Jul 07, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

Everybody is very nice and they take care of you really well. You feel at home. Love this place. Thank you for being there for us. More

by yelizaltunsoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Zielyk
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Jul 06, 2023 -

Mercedes-Benz of South Bay responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 30, 2023

The sales staff was very helpful and made the experience very stress free. Thank you ! More

by chris.howry
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Memo,
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Jul 04, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2023

This is the worst customer service experience I ever had for my car. They kept my car for 3 weeks with them and give the insurance adjuster the estimate to fix my car and never give me a loan car even thoug More

by aboualaa4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacqlyn
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Jul 04, 2023 -

Mercedes-Benz of South Bay responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of South Bay. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (310) 513-5300 -- we hope to hear from you soon.

June 30, 2023

Best customer service by amilcar Mejia. He was very helpful and friendly. The waiting area very clean More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amilcar mejia
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Jul 04, 2023 -

Mercedes-Benz of South Bay responded

Hi Joy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2023

Great team and deal. I definitely recommend it. Specially Mr. Alek. He is the best. More

by Sohail Vernoce
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alek
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Jul 04, 2023 -

Mercedes-Benz of South Bay responded

Hi Sohail, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 26, 2023

I was very pleased with the new and used car selection and with the help from Michael Amos your sales associate I was able to find the perfect car along with right price for my self. Thanks for your servi More

by Turtlewax1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Amos
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Jun 30, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 26, 2023

I lost one day, because Parts delivery was late, even I have ordered for a drive belt Friday morning, supposed to get one on Monday, but it was Tuesday afternoon. The services works good. Representat More

by jjtoshio
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
JUAN RAYMUNDO
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Jun 30, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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