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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.5
827 Reviews
The Mercedes-Benz of South Bay Experience: Shopping at Mercedes-Benz of South Bay, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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3233 Pacific Coast Hwy

Torrance, CA

90505

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Showing 827 reviews

July 24, 2023

I found the employees knowledgeable, helpful, and friendly. I think I got a fair deal. More

by gmenard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
alec, mar
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Jul 28, 2023 -

Mercedes-Benz of South Bay responded

Hi Gmenard, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 22, 2023

They were all very helpful and nice I know there job is to sell you a car More

by kennbryson1911
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monika Travis
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Jul 26, 2023 -

Mercedes-Benz of South Bay responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2023

Excellent, thorough service. ..again. Go to Frank Perri as your service advisor.; he is excellent. More

by jamesknauf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank PERRI
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Jul 26, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your kind words and this wonderful review! If you ever need help, just give us a call. Happy motoring!

July 20, 2023

Always an amazing experience whether buying a new car or having my car serviced at South Bay Mercedes. Definitely recommend A+++ More

by ion.gott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Jul 25, 2023 -

Mercedes-Benz of South Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 20, 2023

My service advisor Frank Perri is always so very helpful. Outstanding customer service. He was very effectively communicating and answering all my questions since my very first time servicing my car there, More

by carliss1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Report | Print
Jul 24, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 19, 2023

Very good detail serviced and explained everything problems could be happened in the future. I like those kind services. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
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Jul 26, 2023 -

Mercedes-Benz of South Bay responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 15, 2023

Not a great experience. ..called a week prior to make sure tires I needed were in stock and someone confirmed. Came in for my appointment only to find no tires...had to get a More

by katie.ingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Several in service, all very hard to contact
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July 15, 2023

We have had excellent buying and service experiences. A shout out to Frank on service. More

by mariewship
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Report | Print
Jul 18, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

My service advisor Cesar Gutierrez was very helpful. Outstanding customer service. He was very effective communicating and answering all my questions since it was my first time servicing my car there. More

by alainperez78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Gutierrez
Report | Print
Jul 18, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 13, 2023

My experience was very smooth. Agent and the finance department was very accommodating during the process of my purchase. More

by Jazzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Luna and Abe (finance department)
Report | Print
Jul 17, 2023 -

Mercedes-Benz of South Bay responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

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