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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.5
827 Reviews
The Mercedes-Benz of South Bay Experience: Shopping at Mercedes-Benz of South Bay, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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3233 Pacific Coast Hwy

Torrance, CA

90505

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Showing 827 reviews

September 14, 2023

Very satisfied with the service of my car and the Service Advisor Amilcar Mejía will refer friends for the excellent attitude of everyone working , Thankyou More

by italiap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amilcar Mejia
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Sep 17, 2023 -

Mercedes-Benz of South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2023

Everyone was very helpful to make the process smooth and easy. I would definitely use them again for my next vehicle. More

by AMYH.ANDMYKIDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
n/a
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Sep 17, 2023 -

Mercedes-Benz of South Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

September 12, 2023

The operation of service is not very efficient. Also, the service agent was not very courteous and polite. They have no sense of serving the high-end customers. they definitely are not compatible t More

by steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenny, Pablo
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Sep 17, 2023 -

Mercedes-Benz of South Bay responded

Hi Steven, thank you for reaching out to us. Your opinion plays an integral part in our customer service. If you'd like, please contact our General Manager at (310) 513-5300. We'd appreciate the chance to make your experience a positive one.

September 11, 2023

Mercedes Benz South Bay Torrance first impression was friendly on the phone and in person. The customer service with my car buying was top notch. The last impression with our car purchase was completely More

by trainerriza8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adena and Ab
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Sep 15, 2023 -

Mercedes-Benz of South Bay responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 08, 2023

We have been very happy with Mercedes Benz of South Bay. Mercedez Loaner department is excellent. No problems with service department. Our service advisor Sonia G is awesome. She keeps you up to date on y More

by Laquintadeoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Gonzalez
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Sep 12, 2023 -

Mercedes-Benz of South Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 08, 2023

Very efficient and service writer was very kind. Waiting area is nice and comfortable with amenity. More

by takashi.kato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
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Sep 12, 2023 -

Mercedes-Benz of South Bay responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2023

I have always enjoyed working with this dealership because of the high quality of the sales & service Departments. More

by john9johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ziel
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Sep 11, 2023 -

Mercedes-Benz of South Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 02, 2023

We love the car. . Working with Michael Amos was great , he was very helpful and explained everything. More

by kaiserlori
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Amos
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Sep 07, 2023 -

Mercedes-Benz of South Bay responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

August 31, 2023

Top notch customer care in the service department from advisor Frank Perri. Highly recommend this dealership and this service advisor. More

by crjuelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
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Sep 04, 2023 -

Mercedes-Benz of South Bay responded

Hello , thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 30, 2023

I had a pleasant experience. Everyone was nice and welcoming. I waited for my brakes to get done for a recall. I was very comfortable while I waited and I was updated on the prog More

by micheleblue7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Sep 03, 2023 -

Mercedes-Benz of South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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