Mercedes-Benz of South Bay

Service is absolutely amazing my service rep did everything he promised in a very timely manner. everything he promised in a very timely manner. More

I am writing to express my gratitude for the exceptional service we received at South Bay Mercedes Benz. My wife and I were in the market for a 2023 Mercedes Benz S500 and visited several dealerships to inv service we received at South Bay Mercedes Benz. My wife and I were in the market for a 2023 Mercedes Benz S500 and visited several dealerships to investigate available inventory and evaluate the staff. We were impressed by the extensive selection of vehicles at your showroom and the attentive and friendly staff. We had the pleasure of working with Ashley and Lisa, who were both knowledgeable about all the features of the car and took the time to explain every detail to us. They even contacted us a couple of days later to follow up and answer any questions regarding the operation of the vehicle and our level of satisfaction with the purchasing process. We have done business with other high-end dealerships for several years and have never experienced this complete satisfaction. From the sales team, financing team, etc., the entire process was smooth and enjoyable. We appreciate your team’s efforts in making our purchase experience simply outstanding. South Bay has also sent a few follow-up emails to make sure we were completely satisfied with the entire progression. We will certainly go back for our next purchase, as I see no reason to not give South Bay Mercedes Benz our future business. If you are looking into purchasing or leasing a Mercedes Benz, search no further, South Bay is the place to be. Thank you again for your exceptional service. More

As always, Brad was great! He was extremely helpful providing the information I needed to make the right decision about the service my car needed. I will keep on making appoint He was extremely helpful providing the information I needed to make the right decision about the service my car needed. I will keep on making appointments to see him regarding the service for my car. The service on the car was very professionally done, and I even got a video showing the repairs done to my car! More

The dealership continues to let me down! I thought it couldn't get any worse after my experience with my GLE 43 purchase, but your service department managed to do so. I thought it couldn't get any worse after my experience with my GLE 43 purchase, but your service department managed to do so. More

El personal es muy eficiente, las personas que atienden muy simpáticas, es el mejor deLer. muy simpáticas, es el mejor deLer. More

Very satisfied with the service of my car and the Service Advisor Amilcar Mejía will refer friends for the excellent attitude of everyone working , Thankyou Advisor Amilcar Mejía will refer friends for the excellent attitude of everyone working , Thankyou More

Everyone was very helpful to make the process smooth and easy. I would definitely use them again for my next vehicle. easy. I would definitely use them again for my next vehicle. More

The operation of service is not very efficient. Also, the service agent was not very courteous and polite. They have no sense of serving the high-end customers. they definitely are not compatible t Also, the service agent was not very courteous and polite. They have no sense of serving the high-end customers. they definitely are not compatible to the luxury brand name. Apparently they need more hospitality training. More

Mercedes Benz South Bay Torrance first impression was friendly on the phone and in person. The customer service with my car buying was top notch. The last impression with our car purchase was completely friendly on the phone and in person. The customer service with my car buying was top notch. The last impression with our car purchase was completely satisfied! Thank you to Adena and Ab from my Family trio. We will refer to Mercedes Benz South Bay and share our experience to family and friends .. and we have many of both! More