Mercedes-Benz of Silver Spring - Service Center

My experience Service Advisor, Charistian Gonzalez does a wonderful job every time I visiting Silver Spring Mercedes Benz dealer in Maryland for maintenance of bot Service Advisor, Charistian Gonzalez does a wonderful job every time I visiting Silver Spring Mercedes Benz dealer in Maryland for maintenance of both of our Mercedes. Thanks for exploring such a dedicated person. Thanks again to Christian for the service and courtedy he has been extending. Regards Rakesh Kaushal 2407508223 More

Service at its best! This is a highly professional service organization delivering excellent results every time. If you appreciate an organization that has a “first class This is a highly professional service organization delivering excellent results every time. If you appreciate an organization that has a “first class“ attitude, you will never go anywhere else after your service experience with Mercedes-Benz of Silver Spring. Service advisors, mechanics, administrative staff and management all get top marks. More

Always the best! Consistency in excellence at this dealership and with the staff. Always going above and beyond. Jai was the perfect example of this today. In sub z Consistency in excellence at this dealership and with the staff. Always going above and beyond. Jai was the perfect example of this today. In sub zero temps he offered to bring my loaner in the service portal from the lot (where I parked it!). Everyone from Renee at the loaner desk to Bryanna at checkout was courteous and efficient. Thanks team! More

Pleasant, professional service I bought my Mercedes from Jonathon Logue a few years ago (no pressure/well informed) and have returned for annual service with Chris Costlow several t I bought my Mercedes from Jonathon Logue a few years ago (no pressure/well informed) and have returned for annual service with Chris Costlow several times. Both the sales and service experience have been above and beyond - exceeding expectations. Fast, friendly and quality service. Highly recommend MB Silver Spring, Jonathonand Chris! More

Our 20 years and 4 Mercedes being well cared for by MBSS. Over the years we have had such consistently positive experiences with MBSS, and it is primarily because of Chris Costlow. All of the staff is always Over the years we have had such consistently positive experiences with MBSS, and it is primarily because of Chris Costlow. All of the staff is always welcoming and professional, but Chris has always made us feel he is looking out for our best interest. That has been the key to building our long term loyalty. Five years ago we moved from Columbia out to Bowie. Regardless of the inconvenience, we still bring our car to MBSS because Chris is there! More

Service Advisor Always helpful, courteous and great to work with when my vehicle needs servicing. For a stress free experience-ask for Jai (one of the best)! Always helpful, courteous and great to work with when my vehicle needs servicing. For a stress free experience-ask for Jai (one of the best)! More

Exceptional Service Took my Benz for service 4/24 and was very pleased. Everyone was professional, friendly and efficient. My car was serviced within the time frame I was Took my Benz for service 4/24 and was very pleased. Everyone was professional, friendly and efficient. My car was serviced within the time frame I was given, no extra waiting and I was back on the road. Exceptional service continues even after buying my Benz from them - this is the way it should be 😊 A shout out to Tony Zelaya as a sales guy who is constantly working to be sure a customer is happy. I will continue to buy and service my car in MD, even though we live in VA, with this kind of exceptional service! - I even received a follow-up phone call the next day from Chris, our Service Advisor, to make sure I was happy with the service. After years of allegiance to another dealer in our area, it seems we have found a dealership that truly understands how to take care of a customer. More