Mercedes-Benz of Silver Spring - Service Center

Annual maintenance service Everyone in the dealership is courteous. Mike, my service advisor is very thorough in informing me on the status of my vehicle to include discounts. Everyone in the dealership is courteous. Mike, my service advisor is very thorough in informing me on the status of my vehicle to include discounts. More

I love Mercedes Benz of Silver Spring! Mercedes Benz offers the best quality vehicle at the highest standards. Those standards are transferred to every aspect of sales, service and custome Mercedes Benz offers the best quality vehicle at the highest standards. Those standards are transferred to every aspect of sales, service and customer support. I have been fortunate enough to drive Mercedes vehicles for 25 years and it would be impossible to drive anything else. I trust MB of Silver Spring in every aspect of Mercedes ownership. They are the absolute best! More

Excellent service We really loved our recent experience with Christian and O'Reilly in the service department. They both provided excellent service and helped us to w We really loved our recent experience with Christian and O'Reilly in the service department. They both provided excellent service and helped us to with repairs and yearly service of our 2 cars We are very happy with all the wonderful service for many many years by Christian and O'Reily - They are truly the best! Thank you both and the whole Mercedes Team of Silver Spring! More

Great Experience at Silver Spring Mercedes Benz They have a great, friendly staff and a nice waiting area. I use the office cubicle when I am there and get a lot of work done. If you have any concer They have a great, friendly staff and a nice waiting area. I use the office cubicle when I am there and get a lot of work done. If you have any concerns, the service manager, Tom Rodkey is very responsive and understands customer satisfaction. More

Wear a pair of running shoes to this dealership Lack of any form of management, professionalism, care for the customer. It starts at the top with guy at the end office who isn't willing to assist a Lack of any form of management, professionalism, care for the customer. It starts at the top with guy at the end office who isn't willing to assist a client in need. Wear your Nikes because you'll need them to run from this place. More

Mr. Service I come all the way from Tyson Virginia just to get all 3 of my Mercedes service at sliver springs Mercedes because of the great service Christian and I come all the way from Tyson Virginia just to get all 3 of my Mercedes service at sliver springs Mercedes because of the great service Christian and Tom Rodkey Service Manager give me and my family. More

Exceptional continuing service I’ve had a wonderful experience with a particular sales person Mr Rod at the silver Spring Mercedes dealership since I bought my car up to now. Mr. Ro I’ve had a wonderful experience with a particular sales person Mr Rod at the silver Spring Mercedes dealership since I bought my car up to now. Mr. Rod is a wonderful person and salesman. He is always helpful even after the deal and he is always available to answer any questions or concerns I have More

Mr O'Riley provided great customer service It was my first time dealing with Mr O'Riley - he was courteous, attentive and detail oriented and focused on good customer service. he does not smile It was my first time dealing with Mr O'Riley - he was courteous, attentive and detail oriented and focused on good customer service. he does not smile much (even his photo shows!) but knows what he is doing - he is simply there to service the customer and to do a great job. Tanks for your great service. More

Thanking mike dowling He goes above and beyond ! So helpful! So easy to work with! A great experience! Thank you mike for making it all such a pleasure! He goes above and beyond ! So helpful! So easy to work with! A great experience! Thank you mike for making it all such a pleasure! More

Exceptional service - courteous and professional ! Thank you Christian for the wonderful service you have provided through the many years we have owned our cars. You are always kind and understanding Thank you Christian for the wonderful service you have provided through the many years we have owned our cars. You are always kind and understanding when we bring our 2 Mercedesses for service. Thanks so much Christian your service has been first class! More