Mercedes-Benz of Silver Spring - Service Center

Mr. Service I come all the way from Tyson Virginia just to get all 3 of my Mercedes service at sliver springs Mercedes because of the great service Christian and I come all the way from Tyson Virginia just to get all 3 of my Mercedes service at sliver springs Mercedes because of the great service Christian and Tom Rodkey Service Manager give me and my family. More

Exceptional continuing service I’ve had a wonderful experience with a particular sales person Mr Rod at the silver Spring Mercedes dealership since I bought my car up to now. Mr. Ro I’ve had a wonderful experience with a particular sales person Mr Rod at the silver Spring Mercedes dealership since I bought my car up to now. Mr. Rod is a wonderful person and salesman. He is always helpful even after the deal and he is always available to answer any questions or concerns I have More

Mr O'Riley provided great customer service It was my first time dealing with Mr O'Riley - he was courteous, attentive and detail oriented and focused on good customer service. he does not smile It was my first time dealing with Mr O'Riley - he was courteous, attentive and detail oriented and focused on good customer service. he does not smile much (even his photo shows!) but knows what he is doing - he is simply there to service the customer and to do a great job. Tanks for your great service. More

Thanking mike dowling He goes above and beyond ! So helpful! So easy to work with! A great experience! Thank you mike for making it all such a pleasure! He goes above and beyond ! So helpful! So easy to work with! A great experience! Thank you mike for making it all such a pleasure! More

Exceptional service - courteous and professional ! Thank you Christian for the wonderful service you have provided through the many years we have owned our cars. You are always kind and understanding Thank you Christian for the wonderful service you have provided through the many years we have owned our cars. You are always kind and understanding when we bring our 2 Mercedesses for service. Thanks so much Christian your service has been first class! More

Mercedes Benz Sport Wagon Hearse It's Hot and you guys are busy...Still thanks for helping report this last hardship to my Geico policy. I have 3 titles in DC and Mercedes Benz is by It's Hot and you guys are busy...Still thanks for helping report this last hardship to my Geico policy. I have 3 titles in DC and Mercedes Benz is by far my favorite...I look forward to learning about thee other body types and hope my stay in your service bay serves us both. Keep cool!Ki More

excellent customer service I received excellent service when i visited this location . I had my car towed here and from the beginning to end i was well informed of the status of I received excellent service when i visited this location . I had my car towed here and from the beginning to end i was well informed of the status of my car and will definitely come back ... thanks again More

Christian Gonzalez is the best! Christian has made it so easy to schedule appointments and receive the service I need. I recommend him for all of your appointment needs. He is fast, Christian has made it so easy to schedule appointments and receive the service I need. I recommend him for all of your appointment needs. He is fast, friendly and willing to assist. More

Very helpful I am somewhat techno-challenged. After upgrading to a new cell phone, Mr. Pascal Bonhomme helped me to set my device as a "hands free" device while I I am somewhat techno-challenged. After upgrading to a new cell phone, Mr. Pascal Bonhomme helped me to set my device as a "hands free" device while I am in my vehicle. He was through and very personable. More

Totally ignored my presence when I visited recently Not my usual experience I recently had while stopping in for a seemingly quick and easy remedy for a button to my sunroof. I was not acknowledged, and Not my usual experience I recently had while stopping in for a seemingly quick and easy remedy for a button to my sunroof. I was not acknowledged, and my car was moved without my permission. Adam, the manger was less than helpful and never identified himself. Definitely not living up to he motto of "The Best or Nothing at All", or maybe they are just living up to the latter. More