Mercedes-Benz of Silver Spring - Service Center

Excellent service! I texted Mike Dowling about servicing vehicle and within days I had an appointment. "A" service completed successfully. Also warranty repair needed I texted Mike Dowling about servicing vehicle and within days I had an appointment. "A" service completed successfully. Also warranty repair needed was also completed. After ordering seat covers, Mike kept me abreast of what was going on. I have been pleased always with service at Mercedes Benz of Silver Spring. also I've been with them for over 25years. More

Herb Gordon looks out for their customers I have been going to the Herb Gordon Service department for over 10 years. In this time they have always provided great service including doing the I have been going to the Herb Gordon Service department for over 10 years. In this time they have always provided great service including doing the work on time and at the price that they quoted me. They always look out for my car as well as my pocketbook. The entire service department at this dealership including the mechanics, my service advisor and the service manager are extremely responsive and helpful. I will purchase and service my next vehicle at Herb Gordon Because I know I can count on this dealership to be honest with me.. More

Always excellent service I used to hate going to the dealership to get my car service because it was just hard to trust the process. But the service I get here has been great. I used to hate going to the dealership to get my car service because it was just hard to trust the process. But the service I get here has been great. Especially my service guy O’Riley who has taken care of my car. He’s friendly and gives great customer service. So I’d recommend this place and ask for him. More

.My experience with O'Reilly. my service advisor. O'Reilly explained the details of my car service, and answered all my questions in a thorough but simple way for me to understand. He is very knowled O'Reilly explained the details of my car service, and answered all my questions in a thorough but simple way for me to understand. He is very knowledgeable, professional, friendly, and very helpful. He updated me about the progress of my car service by text. He exhibited quality and excellent image of the service dept. More

Personalized Service I am loyal to Mercedes of Silver Spring. My car is always handled with utmost care, and my POC, O’Riley, explains the visit in a detailed and informa I am loyal to Mercedes of Silver Spring. My car is always handled with utmost care, and my POC, O’Riley, explains the visit in a detailed and informative way. More

Regular Maintenance O'Reilly is her professional and took good care of me and my car. He is great and an asset to your dealership. I highly recommend him O'Reilly is her professional and took good care of me and my car. He is great and an asset to your dealership. I highly recommend him More

Service I worked with O’Riley who was extremely informative and gave me excellent customer service. I recommend this dealership to anyone who wants to buy a M I worked with O’Riley who was extremely informative and gave me excellent customer service. I recommend this dealership to anyone who wants to buy a MB. More

Peace of Mind O'Riley Moonasingh and the entire service team at Mercedes-Benz of Silver Spring are awesome! The great experience begins from the time you're welcome O'Riley Moonasingh and the entire service team at Mercedes-Benz of Silver Spring are awesome! The great experience begins from the time you're welcomed into the bay until you drive away. The team is professional, efficient, friendly, and courteous with a smile. We recommend O'Riley and Mercedes-Benz of Silver Spring's Service for the peace of mind experience. A+ More

Great service Always reliable, fast and courteous. Easy to work with, provide info on the details of that service call and things to watch or plan for next time. Always reliable, fast and courteous. Easy to work with, provide info on the details of that service call and things to watch or plan for next time. More