Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Silver Spring - Service Center
Silver Spring, MD
336 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
336 Reviews of Mercedes-Benz of Silver Spring - Service Center
Sort by
August 31, 2019
Service This was my second visit for service at Silver Spring Mercedes-Benz. On both occasions I have been very satisfied with the service. I was assigned to This was my second visit for service at Silver Spring Mercedes-Benz. On both occasions I have been very satisfied with the service. I was assigned to Mr. O’Reilly Moonasingh’s Team.and he was very diligent and kept me updated on the progress of the work being performed on my car. I really appreciated that each time I received a text from him. I look forward to continuing to having my car serviced at Mercedes Benz Of Silver Spring. Thank you More
by MarjorieandCalvin2@
Employees Worked With
O'Riley Moonsasigh
August 29, 2019
S600 Mercedes Elio is excellent customer service rate 10. Building rate 8 Individuals that take and bring your car rate 4, A SMILE goes a long way. Elio is excellent customer service rate 10. Building rate 8 Individuals that take and bring your car rate 4, A SMILE goes a long way. More
by Lace
Employees Worked With
August 22, 2019
Great Service! I had my first maintenance service today. My Customer Service Advisor, Mr Moonasingh, was courteous and very efficient. Great customer service and g I had my first maintenance service today. My Customer Service Advisor, Mr Moonasingh, was courteous and very efficient. Great customer service and great maintenance service! More
by Angela705
Employees Worked With
Emma, Front desk, O'Riley Moonsasigh
August 20, 2019
Great experience, prompt service Had a great experience with service at this dealership. Service was prompt and O'Riley provided helpful updates and assistance in getting a loaner c Had a great experience with service at this dealership. Service was prompt and O'Riley provided helpful updates and assistance in getting a loaner car. Definitely recommend! More
by Ejones
Employees Worked With
O'Riley Moonsasigh
August 14, 2019
Excellent , friendly, efficient Service work was excellent. Friendly managers and staff. Very efficient and my car was cleaned. Great overall experience ans I highly recommend this l Service work was excellent. Friendly managers and staff. Very efficient and my car was cleaned. Great overall experience ans I highly recommend this location and service. More
by Brittany
August 12, 2019
Efficient, friendly, attention to detail. Our Sprinter 3500 went in for the 20K Mille service. Darrell processed the job including special requests quickly and delivered the vehicle on time. G Our Sprinter 3500 went in for the 20K Mille service. Darrell processed the job including special requests quickly and delivered the vehicle on time. Great customer service. More
by SprinterRV
Employees Worked With
Darrell Fenton
August 06, 2019
Elio Ayala is the best service advisor in the world!!! Elio has been servicing my car for the last 10 years. I’ll love in VA and I have 4 other dealerships closer to me for service, however I got to see El Elio has been servicing my car for the last 10 years. I’ll love in VA and I have 4 other dealerships closer to me for service, however I got to see Elio all the way in Silver Spring because he always makes the service process easy, fast and friendly. I would recommend Elio. If he went to Kia, I might follow him there with my Benz. . :-)) More
by jchin
Employees Worked With
August 01, 2019
courteous warm welcome He has been very courteous with a warm welcome. He even explained to me services I was untitled I did not know mainly for the rental car. He has been very courteous with a warm welcome. He even explained to me services I was untitled I did not know mainly for the rental car. More
by elmansor123
Employees Worked With
O'Riley Moonsasigh
July 26, 2019
Maintenance B/GLE 43 AMG service O’Rileyfrom service handled my appointment impeccably without drama. He kept me informed at all time by text. I will continue to return to this locati O’Rileyfrom service handled my appointment impeccably without drama. He kept me informed at all time by text. I will continue to return to this location. Thank you O’Riley!! More
by Drewsipad2
Employees Worked With
O'Riley Moonsasigh
July 25, 2019
Excellent Customer Service Ive had a positive relationship with Mercedes Benz of Silver Spring for many years and have consistently received excellent customer service. I att Ive had a positive relationship with Mercedes Benz of Silver Spring for many years and have consistently received excellent customer service. I attribute much of this to my interactions with Elio Ayala in Service department. More
by Sterbin444
Employees Worked With
