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Mercedes-Benz of Silver Spring - Service Center
Silver Spring, MD
335 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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335 Reviews of Mercedes-Benz of Silver Spring - Service Center
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July 10, 2020
Mercedes-Benz of Silver Spring is consistently providing excellent services. I would recommend them to anyone owning a Mercedes Benz vehicle. We have two, one sedan E350 and the suv GLK350, that we take to excellent services. I would recommend them to anyone owning a Mercedes Benz vehicle. We have two, one sedan E350 and the suv GLK350, that we take to this dealer. More
by moeisd
Employees Worked With
Michael Dowling
June 19, 2020
Robert has good customer relationship. Business oriented, handle customers with respect and politely. The company is blessed to have such a staff member in your group. I don’t mind coming back with my future handle customers with respect and politely. The company is blessed to have such a staff member in your group. I don’t mind coming back with my future needs for my car. More
by ceciliaopoku43
Employees Worked With
June 12, 2020
Thank you very much Mike for the service. My car is running good now. I like to bring my car to Silver Spring service dealer for maintenance. running good now. I like to bring my car to Silver Spring service dealer for maintenance. More
by Ruth Pino
Employees Worked With
Michael Dowling
June 03, 2020
Unfortunately cannot be trusted for service. Unable to Unfortunately cannot be trusted for service. Unable to properly diagnose the problem first time around. Unwilling to make it right the second time Unfortunately cannot be trusted for service. Unable to properly diagnose the problem first time around. Unwilling to make it right the second time around. Will never work with this dealership again! More
by sebmathews
Employees Worked With
Christian Gonzalez
May 21, 2020
Very professional and friendly service . My vehicle service was completed at the promised time. The loaner car was ready for me to drive out with no wait at all. I was very happy service was completed at the promised time. The loaner car was ready for me to drive out with no wait at all. I was very happy More
by Banglish
Employees Worked With
March 14, 2020
Have been a client of MB of Silver Spring for over 20 years. Top notch service and staff, especially Tom the service manager and Elio our service advisor. Will always go back to them for service. years. Top notch service and staff, especially Tom the service manager and Elio our service advisor. Will always go back to them for service. More
by Chad
March 11, 2020
Unfortunately I never heard back from the dealership but was able to find out the information another way. I always receive great service from this dealership So they still deserve 5 stars. Not a big deal! was able to find out the information another way. I always receive great service from this dealership So they still deserve 5 stars. Not a big deal! More
by Lance VIA
Employees Worked With
March 07, 2020
Always a pleasure when getting my vehicle serviced here. My favorite dealership in the DMV area. I’m always greeted and welcomed back when I pull into the garage. My favorite dealership in the DMV area. I’m always greeted and welcomed back when I pull into the garage. More
by Sky Walker
Employees Worked With
Christian Gonzalez
March 07, 2020
His customer services was poor, he profiled me, as well as being rude when I asked to speak to the manager . I ended up taking my car to another dealership. as being rude when I asked to speak to the manager . I ended up taking my car to another dealership. More
by Stepbarkley
March 06, 2020
I took my car in to check a slight malfunction. Everyone from Bijan who I initially called to complain to O'riley who took in my car to service, provided me with a comfortable, respectful and hassle free ex from Bijan who I initially called to complain to O'riley who took in my car to service, provided me with a comfortable, respectful and hassle free experience. Responding to all my questions and following up further after the issue was resolved. Thank you for your excellent service. More
by blakrows
Employees Worked With
O'Riley Moonsasigh, Bijan Nejadi
