Mercedes-Benz of Silver Spring - Service Center

Always a pleasure when getting my vehicle serviced here. My favorite dealership in the DMV area. I’m always greeted and welcomed back when I pull into the garage. My favorite dealership in the DMV area. I’m always greeted and welcomed back when I pull into the garage. More

His customer services was poor, he profiled me, as well as being rude when I asked to speak to the manager . I ended up taking my car to another dealership. as being rude when I asked to speak to the manager . I ended up taking my car to another dealership. More

Outstanding service department. Excellent customer relations and transparent pricing. Excellent at explaining what needs to be done and what the options are. I come back to this dealership because of relations and transparent pricing. Excellent at explaining what needs to be done and what the options are. I come back to this dealership because of its service department. More

I took my car in to check a slight malfunction. Everyone from Bijan who I initially called to complain to O'riley who took in my car to service, provided me with a comfortable, respectful and hassle free ex from Bijan who I initially called to complain to O'riley who took in my car to service, provided me with a comfortable, respectful and hassle free experience. Responding to all my questions and following up further after the issue was resolved. Thank you for your excellent service. More

MB-Silver Spring always does a great job servicing our vehicles. They are timely, efficient, thorough and courteous. We have bought and leased many vehicles from them over the years and always go back to vehicles. They are timely, efficient, thorough and courteous. We have bought and leased many vehicles from them over the years and always go back to them for servicing. More

Quick and easy service on our VZW Sprinter 3500. With a telespocing mast and antenna tophat, our Sprinter is definitely not the easiest vehicle to accommodate but Darrell took care of my company problem. telespocing mast and antenna tophat, our Sprinter is definitely not the easiest vehicle to accommodate but Darrell took care of my company problem. More

Great service. The service provider was very knowledgeable, kind and friendly. He explain throughly what the problem was and helped me out with a hugh break and price by engaging the warranty co knowledgeable, kind and friendly. He explain throughly what the problem was and helped me out with a hugh break and price by engaging the warranty company what the issue was.. More

Great service yet again by O'Riley! Fast efficient friendly and knowledgeable. I always come to this dealership for service because of employees like him. friendly and knowledgeable. I always come to this dealership for service because of employees like him. More

Mr O'Riley Moonasingh provided excellent service. He clearly explained the work that was to be done for the recall. He also provided a pictorial view. He was courteous, efficient and professional. clearly explained the work that was to be done for the recall. He also provided a pictorial view. He was courteous, efficient and professional. More

O’Riley was courteous and responsive to my questions and concerns. He helped with fixing my car, called when my car was ready and kept me updated. Thank you O’Riley! Great customer service! concerns. He helped with fixing my car, called when my car was ready and kept me updated. Thank you O’Riley! Great customer service! More