Mercedes-Benz of Silver Spring - Service Center

Just had my car serviced. My service associate, Darrell, got my vehicle in right away. Waiting lounge is so comfortable. Service was performed while I waited in a very short time. Appreciated the thoroug got my vehicle in right away. Waiting lounge is so comfortable. Service was performed while I waited in a very short time. Appreciated the thorough explanation of the the service that was performed. I had a very satisfactory experience. More

Darrell was great to work with responsive and went above and beyond thank you very much for your help with this service will definitely come back Nishant Paul and beyond thank you very much for your help with this service will definitely come back Nishant Paul More

Robert Marr and team provided quick and friendly car maintenance service. I greatly appreciated a small gesture/initiative where they detected that my key fob battery needed replacement and they went ah maintenance service. I greatly appreciated a small gesture/initiative where they detected that my key fob battery needed replacement and they went ahead and replaced it — it is the small things that make a big difference, so thanks so much. More

This team rocks every single time I call or visit. Ranai is super friendly and accomadating and Mike, he explains every detail and makes sure the customer is fully satisfied. Very courteous and accomadating is super friendly and accomadating and Mike, he explains every detail and makes sure the customer is fully satisfied. Very courteous and accomadating. Both are big assests. More

Tom super awesome and extremely knowledgeable about the Mercedes Benz product. I came into the dealership on a Saturday for something minor and wanted to have my brakes checked. Service advisor (Juan Easl Mercedes Benz product. I came into the dealership on a Saturday for something minor and wanted to have my brakes checked. Service advisor (Juan Easley) informed me that the service manager Tom would test drive my vehicle to ensure the brakes were properly functional. During the test drive Tom advised me that he was going to test the ABS in my vehicle. He was extremely knowledgeable about the Mercedes Benz product and shared a lot of insight on my vehicle. He also went a step further upon our return to the dealership to look up and explain all the services that were performed on my vehicle prior to my ownership which was January 25, 2021. I definitely feel comfortable in knowing that when I come to Mercedes Benz of SilverSpring all of my services and sales needs will be meet. Thanks again Tom you rocked! 😉. Juan thanks for your excellent customer service also! More

Great service and customer experience as always!! Robert Marr is awesome!!! He got me in quickly so that I could take advantage of a rebate and I know that the work is oc the upmost quality!!! Marr is awesome!!! He got me in quickly so that I could take advantage of a rebate and I know that the work is oc the upmost quality!!! More

I have bought two cars from this dealership and have both cars serviced there. I am very pleased with their service and efficiency. I would highly recommend them. cars serviced there. I am very pleased with their service and efficiency. I would highly recommend them. More

Mercedes Benz of Silver Spring is the best dealership and service in the Maryland silver spring area and is easy to access using the Inter county connector highway service in the Maryland silver spring area and is easy to access using the Inter county connector highway More

Superior Customer service and knowledge on the recall sent by MBUSA in reference to my GLC 43 coupe 2020 steering column ! Safety first always thanks!! sent by MBUSA in reference to my GLC 43 coupe 2020 steering column ! Safety first always thanks!! More

Excellent service and a very well done job. I have no hesitation about bringing my car for service to this dealership. They are wonderful. We have used them for over 10 years. hesitation about bringing my car for service to this dealership. They are wonderful. We have used them for over 10 years. More