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Mercedes-Benz of Silver Spring - Service Center
Silver Spring, MD
328 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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328 Reviews of Mercedes-Benz of Silver Spring - Service Center
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August 31, 2021
The dealership is very people friendly. Very neat, clean and comfortable. The staff is very friendly, respectable and knowledgeable of the product you sell. I was very pleased with my visit. and comfortable. The staff is very friendly, respectable and knowledgeable of the product you sell. I was very pleased with my visit. More
by Margaretcapehart
Employees Worked With
August 26, 2021
Service center advisor Christian González is the BEST….I Service center advisor Christian González is the BEST…. I have used Mercedes-Benz of silver spring service for many years now. Christian, is terrif Service center advisor Christian González is the BEST…. I have used Mercedes-Benz of silver spring service for many years now. Christian, is terrific, transparent, courteous and professional! He explain what they will do and will call if they need to make any changes, which is not often at all. I will alway wait to see him at the service desk. He is always very honest and never do extra work without your consent. I always very pleased with my service. Thank you MB of Silver Springs don’t let go of the few good services advisors like Christian! More
by ragc007
Employees Worked With
Christian Gonzalez
August 21, 2021
Good service. Pleased with my service advisor Elio Ayala as he explained my service to me so I understand as he explained my service to me so I understand More
by Libby Gordon
Employees Worked With
August 12, 2021
I was recommended to MB of Silver Spring after a bad experience at another MB dealer. After two years, I couldn't be happier with the recommendation. Service has been quick, with no hassle. Even when experience at another MB dealer. After two years, I couldn't be happier with the recommendation. Service has been quick, with no hassle. Even when I brought my own brake pads in, there was no fuss at all. They installed them and that was it. Very refreshing. More
by Andre
Employees Worked With
August 06, 2021
I’m very pleased with their speedy service and the great care that my service provider gives to me when I need service on my vehicle care that my service provider gives to me when I need service on my vehicle More
by Dedra.moore1971
July 28, 2021
The car service at this location is HORRIBLE! The advisors are inaccessible. They make no effort to observe appt times. They didn't put my car back together. I had loose parts sitting on top of my en advisors are inaccessible. They make no effort to observe appt times. They didn't put my car back together. I had loose parts sitting on top of my engine. I had to go to another Mercedes Benz location to have my car reassembled. More
by MONYA JENNINGS
June 02, 2021
Excellent service.sales rep was very professional and patient would recommend this dealer to anyone.if you are looking for quality costomer service check them out patient would recommend this dealer to anyone.if you are looking for quality costomer service check them out More
by Juleen
June 01, 2021
My GLC43 was missing the TIREFIT. I contacted Mercedes Sliver Spring and Jay responded to me. He helped ordered the missing TIREFIT for me. They're very responsive and friendly. Sliver Spring and Jay responded to me. He helped ordered the missing TIREFIT for me. They're very responsive and friendly. More
by Siven
May 25, 2021
Car serviced excellently. Loaner was reserved and delivered to me as promised. Mike Dowling is professional and personable. I've been with dealership since 1994. delivered to me as promised. Mike Dowling is professional and personable. I've been with dealership since 1994. More
by Linda
Employees Worked With
Michael Dowling
May 15, 2021
Herb Gordon ha taken care of two of my cars.They always let you know your options before doing any work on your car.They are a bit pricey . let you know your options before doing any work on your car.They are a bit pricey . More
by ybfrance
Employees Worked With
