Mercedes-Benz of Silver Spring - Service Center

My service manger Christian is the best very good customer service , and the staff as well customer service , and the staff as well More

Great service every time. I have an RV with a Mercedes chassis. Daryl is my go-to service representative. He is very knowledgeable and personable. He will do his best to get me in the shop and minimize my chassis. Daryl is my go-to service representative. He is very knowledgeable and personable. He will do his best to get me in the shop and minimize my wait time. He always goes beyond what I would expect, with information and tips that will save me money and I feel secure knowing my vehicle is as safe as possible on the road. More

The dealership is very people friendly. Very neat, clean and comfortable. The staff is very friendly, respectable and knowledgeable of the product you sell. I was very pleased with my visit. and comfortable. The staff is very friendly, respectable and knowledgeable of the product you sell. I was very pleased with my visit. More

Service center advisor Christian González is the BEST….I Service center advisor Christian González is the BEST…. I have used Mercedes-Benz of silver spring service for many years now. Christian, is terrif Service center advisor Christian González is the BEST…. I have used Mercedes-Benz of silver spring service for many years now. Christian, is terrific, transparent, courteous and professional! He explain what they will do and will call if they need to make any changes, which is not often at all. I will alway wait to see him at the service desk. He is always very honest and never do extra work without your consent. I always very pleased with my service. Thank you MB of Silver Springs don’t let go of the few good services advisors like Christian! More

Good service. Pleased with my service advisor Elio Ayala as he explained my service to me so I understand as he explained my service to me so I understand More

I was recommended to MB of Silver Spring after a bad experience at another MB dealer. After two years, I couldn't be happier with the recommendation. Service has been quick, with no hassle. Even when experience at another MB dealer. After two years, I couldn't be happier with the recommendation. Service has been quick, with no hassle. Even when I brought my own brake pads in, there was no fuss at all. They installed them and that was it. Very refreshing. More

I’m very pleased with their speedy service and the great care that my service provider gives to me when I need service on my vehicle care that my service provider gives to me when I need service on my vehicle More

Excellent service.sales rep was very professional and patient would recommend this dealer to anyone.if you are looking for quality costomer service check them out patient would recommend this dealer to anyone.if you are looking for quality costomer service check them out More

My GLC43 was missing the TIREFIT. I contacted Mercedes Sliver Spring and Jay responded to me. He helped ordered the missing TIREFIT for me. They're very responsive and friendly. Sliver Spring and Jay responded to me. He helped ordered the missing TIREFIT for me. They're very responsive and friendly. More