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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
2,015 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 2,015 reviews

August 16, 2010

We rate Herb Gordon MileOne of Silver Springs as number one in sales, services, and financing. We purchased a new 2011 Mercedes from Mr. Lovence with the most ease we have experienced during a purchase, a More

by BS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celestin Lovence
August 08, 2010

Great service and friendly. They prepared the car with the color we thought we wanted ahead of our arrival. They accommodated the color change request and located the car we finally chose. They patiently More

by benznewbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Logue and Ray Goodarzi
August 07, 2010

I had a overall excellent experiance at Herb Gordon Mercedes Benz. Excellent customer service, everything was done to perfection. Len Logue was a pleasure to work with - among the others at the deale More

by lstewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Logue
August 03, 2010

I was looking for a 2 seater convertible and visited another dealer (another brand) because I already owned a Mercedes Benz and wanted to try another brand. I test drove a car that I liked, and wanted More

by dptbenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celestin Lovence
July 26, 2010

we came in thinking about tradeing in our car and len made us a great deal on a glk 350 we are so pleased with service friendlyness and quickness i would highly recomend this dealership to anyone friends More

by agnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
len logue
July 20, 2010

Where can I begin. I was dealing with a Mercedes-Benz dealership in Alexandria. The sales person was unable to provide me the vehicle of my choice, nor was the salesperson able to meet my requirements t More

by mdcdac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Delgado
July 07, 2010

I was very pleased with the deal I got at Herb Gordon Mercedes. From the moment that I spoke to Pedro on the phone I knew that the deal was going to be no hassle and low pressure. I got the lowest price More

by lsalbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Delgado
July 04, 2010

Brought my E320 in the morning in for a "service C" which was basically a FSS service A/B. Elio was OK and explained what would be done. Picked up the car later in the afternoon after the work was complete More

by jwliam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elio
June 23, 2010

From the moment I started searching for my GLK, Pedro was polite, informative, and quick to respond to all my questions. Right off the bat, Pedro told me that he was not a high pressure salesman. That is wha More

by Baileyboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Delgado
June 21, 2010

From the moment I arrived at the dealership I was greeted by a customer service representative, Julian Chin, in a friendly and welcoming manner. Julian did not overwhelm me or pressure me, he simply let me k More

by gtsweet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Chin & Aida
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