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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
2,067 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 2,067 reviews

January 31, 2012

Russ Clarke found the Perfect car for me. His attention to detail made the sale complete. The vehicle was prepped perfectly and priced competitively. The showroom experience is second to none. I would p More

by cwent911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Clarke
January 24, 2012

I am very pleased with my recent purchase at Mercedes-Benz Silver Spring. My dealer showed great enthusiasm and was very helpful in finding the best car for me. More

by tiffiverson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Minerve
January 17, 2012

ROBERT FIX.........thank you soooo much! My wife and I sincerely appreciate your knowledge, assistance, patience and friendliness during our visit/purchase this past Saturday. It's easy to see.....when y More

by dlozada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Fix
January 06, 2012

The quickest trip I have ever been to a dealership! Part of the reason I hate buying new cars is the lengthy process that you are there, but they were extremely attentive and efficient, and considerate of m More

by mattita5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Dolesh, Steve Gluck, Aida
January 06, 2012

Salesman was easy to deal with. Very little haggling over price. Very responsive to needs. I didnt have a lot of time and sales was completed quickjly and effciently. More

by ericr2222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Megahed
January 05, 2012

1/4/2012... I left a tire that needed repair... I gave them my name and they said it is not in the system which is hard to believe since I have a ML, SLK, and 2 c230's,.. I was asked do you want to wait a More

by bmwponch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
general service desk
Jan 19, 2012 -

Mercedes-Benz of Silver Spring responded

Thank you for taking the time to share your experience with us. I apologize that your service was not to your liking. My understanding is that a tire was brought to our store by someone representing you. The person who dropped off the tire on your behalf left no vehicle information and also left incorrect information that did not allow us to look you up in our system by your name. Because of this, we had no way of writing up a service ticket for you and was delayed in repairing your tire. If you have any questions or would like to discuss your experience more in depth, please feel free to contact me at 301-890-3030. Thank you. Bill Costlow Service Director Mercedes-Benz of Silver Spring

December 30, 2011

RobertFix did a tremendous job. I cannot thank him enough for making our new car purchase trouble and stress free. He was professional and courteous all through and followed up to make sure we were a satisfi More

by jmcewan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Fix
December 30, 2011

The 2012 that I purchased had mechanical problem from day two (49 miles). After taking it back three times I was told that it was a "relief valve" for the exhaust system that was causing the "Check Engine" More

by Kuma65
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kumar Maloney, Tim
December 09, 2011

Mike is an excellent salesman. He was curtious and knowledgeable and he was very patient with us. He did not pressure us to buy a car but when we did he helped us set up both phone and navigation. Mik More

by Montejackel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Megahed
December 07, 2011

My experience at Mercedes-Benz of Silver Spring was excellent. The sales staff was respectful, straight forward, and made me feel they were looking out for my best interest. The transaction was swif More

by cneely
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Clark
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