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Mercedes-Benz of Silver Spring
Silver Spring, MD
1,843 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday Closed
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,843 reviews
April 10, 2008
We recently purchased our second Mercedes Benz from Mile One Herb Gordon Auto Group. Our sales expert was Kody Wood. Mr. Wood was very knowledgeable about the Mercedes Benz line of vehicles and his profes One Herb Gordon Auto Group. Our sales expert was Kody Wood. Mr. Wood was very knowledgeable about the Mercedes Benz line of vehicles and his professionalism far exceeded our expectations. We would definitely choose this dealership again if we were in the market for another vehicle. Mr. Wood sold us our first Mercedes and he continues to provide the exceptional sales experience we have come to expect from a Mercedes Benz dealership. Our experience with the service department has been wonderful. Our service team manager, Frank Wilson has been a delight to work with and provides us with that one-on-one approach that makes us feel like we are his only customers. We are pleased with every aspect of this dealership. TBuzz More
by tbuzz
Employees Worked With
Kody Wood
Helpful April 08, 2008
In my recent search for a new car,this dealer was last on In my recent search for a new car,this dealer was last on my list.But I should have made it my first!The dealership was very busy,but I felt as thou In my recent search for a new car,this dealer was last on my list.But I should have made it my first!The dealership was very busy,but I felt as though I was their only customer,I just want to say WOW!My salesman,or should I say saleswoman (Sondra Gillions),not only met,but exceeded my expectations!She was very professional,and very friendly.I will do business with this dealership in the future. More
by hyghlinecarz
Employees Worked With
Sondra Gillions
July 28, 2007
We just bought our second MB from Herb Gordon and it was as pleasant as the first time 18 years ago. The sales staff was extremely helpful. They answered our questions and concerns without any high pitch as pleasant as the first time 18 years ago. The sales staff was extremely helpful. They answered our questions and concerns without any high pitch salesmanship. The sales staff complement each other and go out their way to ensure that their customers are satisfied. More
by jhcicco
