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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
2,302 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 2,302 reviews

July 30, 2018

Excellent! Excellent! Have been buying cars for years & I must say this was one of the best car buying experiences that I have ever had, Working with Celestine Lovence was More

by review/sims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celestine Lovence, Terrence Abrams
Aug 02, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, thank you so much for your positive comments about Mercedes-Benz of Silver Spring! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2018

Rod Durden - best salesman. Stellar customer service I just bought a MB at this dealership and Rod Durden was the best salesman I’ve ever worked with. He was very attentive, extremely knowledgeable a More

by Jnoumsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Durden, Rod Durden
Jul 28, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Silver Spring. If you have any further questions, please don't hesitate to reach out! Until the next time we meet, take care!

July 25, 2018

excellent customer service I received excellent service when i visited this location . I had my car towed here and from the beginning to end i was well informed of the status of More

by mstiawana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2018 -

Mercedes-Benz of Silver Spring responded

We're so glad you received excellent service! Feel free to reach out to us if you need anything more. Have a wonderful day!

July 23, 2018

Seller was the best My seller was so nice.. he explain everything about the car with pacience and kindness. I recomend him 100%.. all servecie is amazing . Love it More

by Goodgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Talayi
Jul 26, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2018

Superior performance and excellent experience I’ve been looking for a new vehicle for two months now and being 9 months pregnant i was in crunch time. I got linked up with Darryl and Carlos who t More

by TJ 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Minerve
Jul 26, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for taking the time to leave a review for us at Mercedes-Benz of Silver Spring. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

July 20, 2018

My Experience was Great I Mean the saleman Rod Durden was great with customer great manners and provided alot of information about the cars,suv, .Keith Nichols was very helpf More

by Edward Kennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Rod Durden, Dorit Figueroa, Rod Durden
Jul 23, 2018 -

Mercedes-Benz of Silver Spring responded

Edward, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Silver Spring. Your recommendation means so much to us and we're so happy to have earned it. Feel free to reach out to us if you need anything. Have a wonderful day.

July 18, 2018

Very helpful I am somewhat techno-challenged. After upgrading to a new cell phone, Mr. Pascal Bonhomme helped me to set my device as a "hands free" device while I More

by LynSpen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pascal Bonhomme
Jul 20, 2018 -

Mercedes-Benz of Silver Spring responded

Hi, we are very happy to have provided you with such a positive experience! Thank you and we look forward to your next visit!

July 18, 2018

Christian Gonzalez is the best! Christian has made it so easy to schedule appointments and receive the service I need. I recommend him for all of your appointment needs. He is fast, More

by KristieEdwards
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christian Gonzalez
Jul 20, 2018 -

Mercedes-Benz of Silver Spring responded

Hi, we are pleased to hear that Christian was able to provide great service to you! Thank you and we hope to be of service to you again!

July 18, 2018

Ty and Dorit were AMAZING!!! Ty Gould is an amazing salesman. He was honest (rare statement:), patient, consistent and on-time. I was able to get in and out with my purchase. I More

by KristieEdwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Gould, Dorit Figueroa
Jul 20, 2018 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Silver Spring. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2018

Rod Durden best salesman This dealership was was spectacular from the customer service to the sales purchase. Rod Durden is the best salesman. He was so professional in his w More

by Nabil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Durden , Rod Durden
Jul 20, 2018 -

Mercedes-Benz of Silver Spring responded

Nabil, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Congratulations on your new vehicle! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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