Mercedes-Benz of Silver Spring

Celestine is the consummate professional. He is incredibly knowledgeable about the Mercedes product and a wonderfully gracious salesman. The dealership itself is beautiful and wholly oriented towar incredibly knowledgeable about the Mercedes product and a wonderfully gracious salesman. The dealership itself is beautiful and wholly oriented toward the customer. Great experience! More

I accidently omitted these two gentlemen when I did my previous rating. Darryl is the repair manager and Keith is the sales manager. As stated before, my overall experience was second to none. I've pur previous rating. Darryl is the repair manager and Keith is the sales manager. As stated before, my overall experience was second to none. I've purchased five cars in my lifetime and there is only one other dealership, who I can honestly say was a great place to purchase a car. Mercedes Benz of SS cares about their customers. With the economy like it is today, the number one thing we are looking for is a good sales experience coupled with great, excellent, supurb customer service. I feel this was demonstrated by Mercedes Benz of SS. Would I purchase another car there? Absolutely!!! More

I was amazed that Kesh Harun responded to my email specifications for a C300 within 15 minutes and after calling for additional information provided me with a detailed quote for the car I wanted. When specifications for a C300 within 15 minutes and after calling for additional information provided me with a detailed quote for the car I wanted. When I took my old mercedes in to get a trade-in quote, Keith Nichols, the sales manager made me a trade-in offer which was $3000 higher than another dealer. I appreciated not being pressured into making my decision on the spot and having the car held for me without a deposit until the next day. Thanks to Kesh, Keith, and Steve Gluck, the general sales manager for making the entire transaction so pleasant and professional. More

I am from Oklahoma where Mercedes sales volume is relatively low. I was in Maryland on family business and decided to check out the local Mercedes dealers to see if I could get a good deal on a new M relatively low. I was in Maryland on family business and decided to check out the local Mercedes dealers to see if I could get a good deal on a new Mercedes GL 350 diesel in a higher volume market. I communicated with Pedro Delgado first via email and then by phone, and visited him after I arrived in Maryland in early July. I had pretty specific desires in a new Mercedes, and knowing the diesel GL is in very short supply and high demand, I was pleasantly surprised with Pedro made me an offer on a new vehicle with a very good discount. I didn't have to haggle much at all on the price, he just came up with it right away and we quickly closed the deal. The vehicle was prepared with all the options and in first class condition for delivery. Pedro had to work hard to put this deal together for me and he never became discouraged and never quit. I can tell anyone they will enjoy working with Pedro on a new Mercedes. It was a great experience. More

I am completely satisfied with my experience at this dealership. My salesperson was extremely patient, competent and attentive. No request was too great and all were cheerfully met. There was no pre dealership. My salesperson was extremely patient, competent and attentive. No request was too great and all were cheerfully met. There was no pressure to make a deal; all pricing discussions were completely transparent and there was no "end of the deal" effort to sell unnecessary add-ons to inflate the dealer's profit. After the sale - my salesperson has remained 100% responsive to all of my questions. I am looking forward to a continued positive relationship with MB of Silver Spring. I highly recommend both Jonathan Logue and Mercedes Benz of Silver Spring. More

This is our 5th car from Len Logue...he is great to deal with and works with us ALWAYS! We don't use the service portion as it is too far to go, but for the buying of the auto it is worth dealing with Le with and works with us ALWAYS! We don't use the service portion as it is too far to go, but for the buying of the auto it is worth dealing with Len. More

We will never drive another car other than a Mercedes. It saved my life when I was involved in a very bad car accident on May 3, 2011. Thank you!! Sherry and Willie Paul It saved my life when I was involved in a very bad car accident on May 3, 2011. Thank you!! Sherry and Willie Paul More

I am one of the owners of a well recognized 3rd generation family business which is a growing distribution company celebrating our 65th year in business. I feel justified to honestly say that deali generation family business which is a growing distribution company celebrating our 65th year in business. I feel justified to honestly say that dealing with Mercedes-Benz of Silver Spring is comforting to me since their support to clients like ourselves makes us feel part of their family and assist us in and educating us as we go thru the process of purchasing a Mercedes. As the manager in charge, Steve Gluck and his sales assistant Jonathan Logue are essential members of the family and the tradition that the Fader Family and Mile One exemplify not only at this dealership but in everything that they are a part of in business and the community. You can't go wrong here! More

Steve Gluck runs a quality operation at Mercedes Benz of Silver Spring. We purchased a used vehicle from them at a great price. A few days after the warrenty expired the starter went up. Steve Gluck agre Silver Spring. We purchased a used vehicle from them at a great price. A few days after the warrenty expired the starter went up. Steve Gluck agreed to pay for the part and we really appreciate his help with the matter. Steve was pleasant to deal with and has great inner values. I would do business with him again. More

In April, I bought my third Mercedes from Mr. Celestin Lovence. My experience with the first sale was so positive that I couldn't imagine buying a Mercedes from anyone else. Mr. Lovence made the process s Lovence. My experience with the first sale was so positive that I couldn't imagine buying a Mercedes from anyone else. Mr. Lovence made the process so easy, fast and stress free. It was a pleasure dealing with a true professional who is extremely knowledgable about the cars he sells and genuinely care about his customers. I'm pleased with my C-Class purchase and most importantly,the way the entire purchase was handled. I would definitely recommend Mr. Lovence and Mercedes -Benz of Silver Spring. More