Mercedes-Benz of Silver Spring

Great experience! Mr Mitchell was extremely thorough and patient as he assisted me with the purchase of my new vehicle. He has earned a repeat lifetime customer. Mr Mitchell was extremely thorough and patient as he assisted me with the purchase of my new vehicle. He has earned a repeat lifetime customer. More

Elio Ayala is the best service advisor in the world!!! Elio has been servicing my car for the last 10 years. I’ll love in VA and I have 4 other dealerships closer to me for service, however I got to see El Elio has been servicing my car for the last 10 years. I’ll love in VA and I have 4 other dealerships closer to me for service, however I got to see Elio all the way in Silver Spring because he always makes the service process easy, fast and friendly. I would recommend Elio. If he went to Kia, I might follow him there with my Benz. . :-)) More

One of the best car buying experience. I have just purchased my first Mercedes from Mercedes Benz of Silver Spring (what a great experience I had).Their Sales consultant Mr Bijan Nijadi was I have just purchased my first Mercedes from Mercedes Benz of Silver Spring (what a great experience I had).Their Sales consultant Mr Bijan Nijadi was very professional ,helpful and very knowledgeable about the vehicle I was interested in ,he gave me all the latest and greatest info about the vehicle and made it so easy purchase for me. In Finance section Mr Brad Fischer helped me get the best financing and gave me the best options of service plans . Overall it was great experience of buying a Benz from them and I would like to thank them for great services. More

Good buying experience This is the first time I've purchased a vehicle from this dealership, but it was a good experience and they have done a good job following up to ensur This is the first time I've purchased a vehicle from this dealership, but it was a good experience and they have done a good job following up to ensure everything is going well. More

courteous warm welcome He has been very courteous with a warm welcome. He even explained to me services I was untitled I did not know mainly for the rental car. He has been very courteous with a warm welcome. He even explained to me services I was untitled I did not know mainly for the rental car. More

Excellent purchase experience This is the 3rd car I've purchased from MB of SS. I'll continue to keep coming back. Charlie Miller was my sales contact this time around. He's exc This is the 3rd car I've purchased from MB of SS. I'll continue to keep coming back. Charlie Miller was my sales contact this time around. He's exceptional. Even though this time I purchased an off brand, pre-owned car this time, he made me feel no different then the previous 2 times when I purchased Mercedes. Excellent experience... More

Maintenance B/GLE 43 AMG service O’Rileyfrom service handled my appointment impeccably without drama. He kept me informed at all time by text. I will continue to return to this locati O’Rileyfrom service handled my appointment impeccably without drama. He kept me informed at all time by text. I will continue to return to this location. Thank you O’Riley!! More

The service provided by Mr. Chevist was outstanding. I didn’t know much about your product nor service until I interacted with Mr. Chevist. He was able to explain all in details to me . He is very knowle I didn’t know much about your product nor service until I interacted with Mr. Chevist. He was able to explain all in details to me . He is very knowledgeable and easy to work with. He was able to meet my schedule needs . I’m very please with my purchase and for the professional attention received from Mr. Chevist . More

Warranty repair of my Metris passenger van This is was my 2nd visit to MB Silver Springs and I was happy to learn that the previous service advisor was not there anymore. My new service advisor This is was my 2nd visit to MB Silver Springs and I was happy to learn that the previous service advisor was not there anymore. My new service advisor was Darrell Fenton - and Darrell is awesome. He's very helpful and keeps you informed. The service on my van proved tricky but the team took their time and got the issue solved - and when it took longer then expected I was offered a loaner car. More

Excellent Customer Service Ive had a positive relationship with Mercedes Benz of Silver Spring for many years and have consistently received excellent customer service. I att Ive had a positive relationship with Mercedes Benz of Silver Spring for many years and have consistently received excellent customer service. I attribute much of this to my interactions with Elio Ayala in Service department. More