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Mercedes-Benz of Silver Spring

Silver Spring, MD

5.0
2,208 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 2,208 reviews

August 25, 2019

Efficient, Knowedgable, and Professsional Bijan was very helpful, professional, and knowledgeable of the range of Mercedes products. Mercedes of Silver Spring specializes in low mileage vehicl More

by Bob
Recommend Dealer
Yes
Employees Worked With
Bijan Nejadi
Sep 08, 2019 -

Mercedes-Benz of Silver Spring responded

Bob, thank you for your feedback. We're thrilled you found Bijan was so knowledgeable and supportive! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Silver Spring

August 25, 2019

Outstanding buying experience! Charlie Miller made the dreaded task of choosing the right CPO and negotiating price pain free and enjoyable! None of the usual "car guy" crap! He's More

by Swish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2019 -

Mercedes-Benz of Silver Spring responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience working with Charlie and Brad. Have a great day!

August 22, 2019

Great Service! I had my first maintenance service today. My Customer Service Advisor, Mr Moonasingh, was courteous and very efficient. Great customer service and g More

by Angela705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma, Front desk, O'Riley Moonsasigh
Sep 07, 2019 -

Mercedes-Benz of Silver Spring responded

Thank you for sharing your response to our staff’s outstanding customer service! If you're ever in need of more help, please let us know!

August 20, 2019

Great experience, prompt service Had a great experience with service at this dealership. Service was prompt and O'Riley provided helpful updates and assistance in getting a loaner c More

by Ejones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
O'Riley Moonsasigh
Sep 07, 2019 -

Mercedes-Benz of Silver Spring responded

Hi there, we are very happy to have provided you with such a positive service experience! Thanks again for the recommendation, and have an amazing day!

August 18, 2019

Charlie Miller A++++ Great Experience, a lot of CPO vehicle options. Best car buying experience in the DC Metro are! Will buy again and again! Charlie Miller A+++++++ More

by rssmith09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2019 -

Mercedes-Benz of Silver Spring responded

Our staff is committed to providing our customers with the best car buying experience! We hope to be of service to you again! Take care!

August 16, 2019

Wonderful Experience Chevist Mitchell is an wonderful sales person. He’s very knowledgeable, customer focused, and professional. My experience with Chevist was beyond expe More

by Sogiata65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2019 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your praise and kind comments about Chevist! We strive to deliver a great experience to all of our valued customers and will be sure to share your feedback with him. If you have any further needs or questions, please give us a call. We're always happy to help!

August 15, 2019

Great Service Worked with Joseph Robinson who did a fine job of showing and demonstrating the options the vehicle had to offer. Excellent customer service, attentio More

by Rich21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Abrams, Joseph Robinson
Sep 07, 2019 -

Mercedes-Benz of Silver Spring responded

Rich, it's great to hear our team provided you with a smooth and efficient car buying experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2019

Excellent , friendly, efficient Service work was excellent. Friendly managers and staff. Very efficient and my car was cleaned. Great overall experience ans I highly recommend this l More

by Brittany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2019

Efficient, friendly, attention to detail. Our Sprinter 3500 went in for the 20K Mille service. Darrell processed the job including special requests quickly and delivered the vehicle on time. G More

by SprinterRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
Sep 07, 2019 -

Mercedes-Benz of Silver Spring responded

We are glad to hear Darrell provided you with prompt service! If you're ever in need of more help, please let us know!

Sep 07, 2019 -

Mercedes-Benz of Silver Spring responded

We are glad everything was completed to your satisfaction, Brittany! Thanks again for the recommendation, and have an amazing day!

August 09, 2019

My Showroom Experience was Great!!! I was very satisfied with my purchase and found the salesman, Lester Stanford to be very professional and friendly when assisting with my purchase. I More

by Frozier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Nuri, Lester Stanford, Terrence Abrams
Sep 07, 2019 -

Mercedes-Benz of Silver Spring responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive buying experience working with Lester! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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