Mercedes-Benz of Shrewsbury

I love this dealer. The dealer is in top 2 I have ever touched with. I think it is very easy to communicate with the sales there. I purchased a Benz SUV from Arthur. The dealer is in top 2 I have ever touched with. I think it is very easy to communicate with the sales there. I purchased a Benz SUV from Arthur. More

A Totally Professional Experience I recently purchased a used Mercedes E350 from Mercedes Benz of Shrewsbury, MA. I worked with Arthur Gordon and Tim Klingenberger. I live in Atlanta, I recently purchased a used Mercedes E350 from Mercedes Benz of Shrewsbury, MA. I worked with Arthur Gordon and Tim Klingenberger. I live in Atlanta, Georgia and found the car I wanted in Massa chusetts. The car was very nice and the price was fair. Arthur and Tim made this transaction smooth. Both of these men are very professional. I was treated with respect and courtesy. This is a great dealership! More

Purchase of a Non-Mercedes used vehicle From the first inquiry on-line to final moment of delivery, this purchase was handled with the utmost professionalism and courtesy. Our salesperson, J From the first inquiry on-line to final moment of delivery, this purchase was handled with the utmost professionalism and courtesy. Our salesperson, Jamie Rodriguez, was friendly, open and put us completely at ease. We were cash buyers, so there wasn't much to put together regarding paperwork but there was a delay in moving that part of the purchase forward. As we waited, Jamie pulled a new Mercedes we were looking at up to the front, put a plate on it and sent us for a test ride. In the interim, I suspect the team was working diligently to ensure everything was ready upon our return, which it was. Upon our return, the paperwork was all ready to go and the deal was completed without any further delays. The car was delivered to our home over 60 miles away. a couple of days later. I would highly recommend this dealership. More

i was treated with respect and all my expectations was met I didn’t intend to buy that day but your representative makes me very comfortable that I can’t say no for any reason I was treated like a king So I didn’t intend to buy that day but your representative makes me very comfortable that I can’t say no for any reason I was treated like a king So happy to be a Mercedes Benz family More

My experience was excellent It was a pleasure to deal with Arthur Gordon and Mercedes-Benz of Shrewsbury. His knowledge and ability to service and explain the features of the GLS It was a pleasure to deal with Arthur Gordon and Mercedes-Benz of Shrewsbury. His knowledge and ability to service and explain the features of the GLS450 was excellent. He made the whole process of purchasing of my car easy and a pleasure. I would highly recommend this dealership and most of all, Arthur Gordon as the person to deal with. More

Excellent Customer Service The customer service was excellent. If you aren’t happy, Mercedes Benz of Shrewsbury will make sure that you are happy before you leave! Arthur Gordon The customer service was excellent. If you aren’t happy, Mercedes Benz of Shrewsbury will make sure that you are happy before you leave! Arthur Gordon was very friendly and compassionate. He was very understanding and attentive to my wants and needs of the vehicle that we purchased. He spent adequate time with us throughout the entire process. Tim Klingenberger gave us a great trade-in value. Aaron Allsopp was super attentive when things didn’t go as planned and helped resolve the concerns quickly. Paul Brown was very friendly and responsive during the finance piece. Great group of guys at Mercedes Benz of Shrewsbury! More

Best Auto Buying Experience Ever The entire experience was completely stress-free, no pressure, and an actual pleasure in buying a car. I worked with Arthur Gordon, who was amazing The entire experience was completely stress-free, no pressure, and an actual pleasure in buying a car. I worked with Arthur Gordon, who was amazing to work with! He was knowledgeable, understood what I was looking for, and provided excellent customer service. My interaction with other management personnel, including Tim Klingenberger and Paul Brown was also very pleasureable. They were very patient, transparent, and explained the process very thoroughly. I highly recommennd this dealership and will share my positive experience with friends and family. More

Great experience Great and easy buying experience. Arthur was very knowledgeable, friendly and detail oriented. Compared to prior buying experiences, MB Shrewsbury mad Great and easy buying experience. Arthur was very knowledgeable, friendly and detail oriented. Compared to prior buying experiences, MB Shrewsbury made it a seamless process. More

Wagner Mercedes Benz of Shrewsbury Andrzej Nowakowski, Sales and Leasing Consultant at Wagner Mercedes Benz of Shrewsbury, worked on line with my wife and I to set up a test drive . Ou Andrzej Nowakowski, Sales and Leasing Consultant at Wagner Mercedes Benz of Shrewsbury, worked on line with my wife and I to set up a test drive . Our Car was ready for us when we arrived, he greeted us at the Door and walked us through all the cars options, he was knowledgeable, friendly calm and professional, we felt very comfortable working with him. More

First class experience I highly recommend Arthur Gordon and the entire dealership. I felt comfortable the moment that I met Arthur. He was knowledgeable, calm and explaine I highly recommend Arthur Gordon and the entire dealership. I felt comfortable the moment that I met Arthur. He was knowledgeable, calm and explained the differences between models. I purchased a gorgeous 2011 SLK300 in March. It had a ‘hidden’ cosmetic issue that I didn’t notice until I took delivery of the car. Arthur handled my call really well and Tim Klingenberger took care of the issue without reserve. It is easy to look good when everything goes smoothly. But the true test is how problems are dealt with. The work was superb. I was so happy with how I was treated and the outcome, that I just purchased another vehicle, a 2016 E350. I ‘love’ both cars and am looking forward to having my cars serviced at Mercedes-Benz of Shrewsbury. Maria Melanson More